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What is Sendkey?

Sendkey is a specialized software solution designed for pharmacies that improves engagement between prescribers and patients by simplifying and automating communication methods, enabling pharmacies to manage both incoming and outgoing messages through a consolidated platform that includes text (such as two-way SMS), fax, voice, and email. This advancement reduces the burden of manual tasks and strengthens connections with both patients and healthcare professionals. It is adaptable to various pharmacy operations, including specialty, infusion, retail, and mail-order, by automating crucial reminders like refill notifications and prescription alerts. Patients can easily confirm their pickups or deliveries through text, and the system can send tailored health messages or campaigns based on flexible business rules and patient segmentation. By integrating SMS and fax communications into a single queue-based inbox and allowing for attachments related to specific patient records, it ensures that patients receive timely updates on their refill statuses while complying with opt-out regulations. Ultimately, Sendkey not only boosts operational efficiency but also significantly enhances the patient experience by ensuring they are well-informed about their medication requirements. Furthermore, this integration of diverse communication channels helps to create a more streamlined workflow for pharmacy staff, allowing them to focus on providing quality care.

What is PrimeRx?

Micro Merchants Systems has unveiled PrimeRx, an innovative pharmacy management software designed to meet the evolving needs of contemporary pharmacies nationwide. This powerful platform offers a complete solution that seamlessly integrates customer relationship management, which is crucial for effective pharmacy operations. PrimeRx features essential components such as patient and provider intake, prescription processing, workflow management, claims handling, labeling and dispensing, inventory oversight, and patient records management. Additionally, it includes tailored capabilities for established pharmacies, as well as those focusing on compounding and specialty services, featuring options for digital and mail-order deliveries. The creation of PrimeRx was significantly shaped by feedback from pharmacists who emphasized the demand for a user-friendly, technology-enhanced tool that aims to boost operational efficiency, automate essential processes, and elevate patient care. Furthermore, PrimeRx distinguishes itself as a holistic solution that not only addresses current pharmacy requirements but is also poised to evolve with the changing landscape of healthcare in the future. This adaptability ensures that pharmacies can rely on PrimeRx to support their growth and innovation in an increasingly complex environment.

Media

Media

Integrations Supported

Integrations Supported

CaraSolva
Paladin POS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$150 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

keycentrix

Date Founded

1974

Company Location

United States

Company Website

keycentrix.com/sendkey/

Company Facts

Organization Name

Micro Merchant Systems

Date Founded

1989

Company Location

United States

Company Website

www.primerx.io

Categories and Features

Patient Engagement

Not specified

Categories and Features

Pharmacy

Automatic Refills
Barcode Generation
Claims Management
E-Prescribing
Electronic Signature
Forms Management
Insurance Processing
Inventory Management
Multi-Store Management
Pill Database
Pill Imaging
Point of Sale (POS)
Prescription Processing
Rx Image Scanning
Signature Capture

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