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What is Sensei?

Waiting in lines, searching for change, and other small nuisances can create barriers during the shopping experience. Our API simplifies in-store operations, allowing retailers to function more efficiently and with less friction. By employing the right tools, you have the opportunity to convert the shopping behaviors of countless individuals into valuable insights. Through data analysis, you can gain profound insights into your customers’ shopping preferences and behaviors. Utilizing this knowledge enables you to strengthen customer relationships, stimulate business expansion, and increase the average transaction value. Keeping an eye on each product showcased is crucial for ensuring compliance with your merchandising plans and promotional efforts. The immediate detection of misplaced or out-of-stock items guarantees that data is consistently gathered to improve your operations and supply chain effectiveness. By extracting and analyzing data from in-store activities through a robust retail business intelligence platform, you can greatly elevate your decision-making capabilities. Furthermore, applying predictive analytics allows you to unlock the full potential of your data, leading to more informed and strategic decisions for the future of your business. This comprehensive approach not only enhances operational efficiency but also fosters a deeper connection with your customer base.

What is Mercaux?

Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.

Media

Media

Integrations Supported

AutomatorWP
JRNI
Memberful
SAP Analytics Cloud
Salesforce
WP Fusion

Integrations Supported

AutomatorWP
JRNI
Memberful
SAP Analytics Cloud
Salesforce
WP Fusion

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sensei

Company Location

Portugal

Company Website

www.sensei.tech/

Company Facts

Organization Name

Mercaux

Date Founded

2013

Company Location

United Kingdom

Company Website

mercaux.com

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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