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What is SentiVeillance SDK?

The SentiVeillance SDK is designed specifically for developing applications that perform biometric facial recognition, monitor moving pedestrians, vehicles, or various objects, and automatically identify license plates using live feeds from digital surveillance cameras. This software development kit supports passive identification, allowing it to recognize individuals without any need for them to take intentional steps for identification. Its potential use cases are extensive, encompassing areas like law enforcement, security services, attendance monitoring, visitor counting, traffic management, and numerous commercial applications. By incorporating SentiVeillance technology, users can benefit from real-time facial recognition alongside the classification and tracking of both pedestrians and vehicles. The technology is optimized for multi-core processors, ensuring high-speed processing capabilities. Moreover, SentiVeillance can process data from recorded video files, functioning in real-time as if it were receiving input from a virtual camera or operating at maximum efficiency based on the hardware resources available. This versatility makes it suitable for deployment in a wide range of environments, adapting effectively to various operational needs. Such adaptability further enhances its appeal in an ever-evolving technological landscape.

What is SentiSum?

SentiSum leverages advanced machine learning techniques to expertly classify and label diverse customer communication channels with exceptional accuracy. With our adaptable insights dashboard, transforming customer feedback into actionable intelligence becomes a seamless process. Engineered with natural language processing driven by machine learning, SentiSum guarantees a high degree of precision in interpreting and tagging customer interactions. The tags produced by SentiSum are reliable and can play a pivotal role in driving significant strategic changes within your organization. By deriving detailed and actionable insights from customer conversations, you can effectively manage and prioritize support tickets according to their sentiment and relevant topics. SentiSum allows for thorough analysis of all CSAT and NPS surveys, ensuring you capture a complete overview of customer opinions. Additionally, it has the capability to automatically turn negative reviews or social media mentions into actionable tickets, streamlining your response process. Not only does SentiSum improve the accuracy and granularity of your ticket tags, but it also converts those tags into easily digestible insights. This feature enables you to back new projects with robust quantitative data, enhancing the chances of positively influencing customer experiences. Furthermore, the automation of the tagging process by SentiSum significantly enhances contact reporting efficiency, allowing your team to focus on strategic tasks rather than manual tagging. In this way, SentiSum not only optimizes operational workflows but also elevates the overall quality of customer service provided.

Media

Media

Integrations Supported

Dixa
Freshdesk
Google Play
Gorgias
Instagram
Intercom
SurveyMonkey Apply
Tripadvisor
Zendesk
Zonka Feedback

Integrations Supported

Dixa
Freshdesk
Google Play
Gorgias
Instagram
Intercom
SurveyMonkey Apply
Tripadvisor
Zendesk
Zonka Feedback

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1,051.76 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Neurotechnology

Date Founded

1990

Company Location

Lithuania

Company Website

www.neurotechnology.com/sentiveillance.html

Company Facts

Organization Name

SentiSum

Company Location

United Kingdom

Company Website

www.sentisum.com

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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