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Ratings and Reviews 0 Ratings
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What is SentiVeillance Server?
SentiVeillance Server is an all-encompassing software solution that facilitates the integration of biometric facial recognition, vehicle and pedestrian classification and tracking, along with automatic license plate recognition into pre-existing video management systems (VMS). This cutting-edge software is adept at processing live video streams from various surveillance cameras linked to a VMS. Its versatility allows it to be applied in numerous fields, including law enforcement, traffic management, security protocols, attendance tracking, visitor analytics, and much more. Moreover, SentiVeillance Server is designed to be fully compatible with Milestone XProtect VMS and Luxriot Evo S and Evo Global video management systems. Each instance of the SentiVeillance Server can interface with multiple VMS platforms, enabling it to manage numerous video feeds at once through each connection, which significantly boosts its real-time monitoring capabilities and overall efficiency. This multifunctionality ensures that it serves as an essential asset for organizations aiming to enhance their surveillance and security frameworks, ultimately fostering a safer environment. Such a robust solution is pivotal for any organization looking to advance their security measures and streamline their monitoring processes.
What is SentiSum?
SentiSum leverages advanced machine learning techniques to expertly classify and label diverse customer communication channels with exceptional accuracy. With our adaptable insights dashboard, transforming customer feedback into actionable intelligence becomes a seamless process. Engineered with natural language processing driven by machine learning, SentiSum guarantees a high degree of precision in interpreting and tagging customer interactions. The tags produced by SentiSum are reliable and can play a pivotal role in driving significant strategic changes within your organization. By deriving detailed and actionable insights from customer conversations, you can effectively manage and prioritize support tickets according to their sentiment and relevant topics. SentiSum allows for thorough analysis of all CSAT and NPS surveys, ensuring you capture a complete overview of customer opinions. Additionally, it has the capability to automatically turn negative reviews or social media mentions into actionable tickets, streamlining your response process. Not only does SentiSum improve the accuracy and granularity of your ticket tags, but it also converts those tags into easily digestible insights. This feature enables you to back new projects with robust quantitative data, enhancing the chances of positively influencing customer experiences. Furthermore, the automation of the tagging process by SentiSum significantly enhances contact reporting efficiency, allowing your team to focus on strategic tasks rather than manual tagging. In this way, SentiSum not only optimizes operational workflows but also elevates the overall quality of customer service provided.
Integrations Supported
Dixa
Freshdesk
Google Play
Gorgias
Instagram
Intercom
SurveyMonkey Apply
Tripadvisor
Zendesk
Zonka Feedback
Integrations Supported
Dixa
Freshdesk
Google Play
Gorgias
Instagram
Intercom
SurveyMonkey Apply
Tripadvisor
Zendesk
Zonka Feedback
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1,051.76 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Neurotechnology
Date Founded
1990
Company Location
Lithuania
Company Website
www.neurotechnology.com/sentiveillance-server.html
Company Facts
Organization Name
SentiSum
Company Location
United Kingdom
Company Website
www.sentisum.com
Categories and Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
