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What is Sentiance?

Sentiance specializes in data science and behavior modification, delivering profound customer analytics and predictive insights to its clientele. The company examines various aspects of consumer lifestyles, including their everyday routines and activities, as well as their loyalty to certain brands, stores, and dining establishments. Additionally, Sentiance analyzes different life stages and employment types, such as full-time, part-time, and remote work scenarios. It also assesses activity levels, social engagements, and real-time contexts that affect consumer behavior. Furthermore, the company provides insights into mobility patterns, highlighting preferred modes of transportation and the contexts surrounding trips taken by individuals. Through this comprehensive analysis, Sentiance equips businesses with the knowledge needed to better connect with their target audience.

What is SAP CRM?

SAP solutions go well beyond what traditional CRM systems offer. By integrating cutting-edge in-memory technology with Big Data analytics, these solutions empower businesses to engage with customers in real-time, providing contextual and personalized interactions across multiple channels and industries. You can gain deep insights into customer preferences and social dynamics, allowing you to make a meaningful impact on every transaction, irrespective of the setting. It is essential to ensure that every customer feels special by offering customized experiences on all platforms. Additionally, our solutions improve the digital shopping journey, enabling smooth interactions through mobile, social media, and e-commerce avenues. Service representatives are provided with crucial visibility into customer requirements along with immediate tools for problem resolution, fostering loyalty while optimizing operational costs. This holistic strategy not only fortifies customer connections but also catalyzes substantial business growth, paving the way for future innovations. By embracing these advanced solutions, organizations can remain competitive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Integrations Supported

Call Center Studio
Clear Spider
Contingent
EraCLM
IT Retail POS
Icertis Contract Management
Lockstep
Morphic
PostGrid Print & Mail
RXA GMI Platform
Rep AI
SAP Marketing Cloud
Sales Robots
Shopamine
Showpad
TechGrid
Vocalcom
VoiceLine
ZOE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Sentiance

Date Founded

2015

Company Location

Belgium

Company Website

www.sentiance.com

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Lead Management

Lead Segmentation
Pipeline Management

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