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What is Sequence Health?

We partner with a wide array of healthcare organizations across the country to provide innovative patient engagement solutions that enhance revenue while ensuring exceptional patient-centered care in the medical field. Sequence Health delivers an intuitive, HIPAA-compliant Telehealth platform that enables patients to connect with ease through a single click. This sophisticated system allows both new and existing patients to either request a Telehealth appointment or have your office facilitate the scheduling. Once the appointment is confirmed, patients receive a secure email, and the details are conveniently uploaded to their patient portal, promoting online interaction with healthcare providers. Furthermore, to ensure that patients stay informed, appointment reminders are sent through secure emails, encrypted text messages, and recorded phone calls, which helps guarantee they never miss their appointments and feel well-supported throughout their healthcare experience. By adopting this holistic strategy, not only is patient satisfaction significantly improved, but it also optimizes administrative workflows for healthcare professionals, making their practices more efficient and effective. Through our collaboration, we aim to elevate the standard of care while driving financial success for healthcare organizations.

What is ZING?

P360's ZING engagement suite serves as a cutting-edge omnichannel marketing platform designed to enhance the connections between pharmaceutical companies and healthcare professionals. Recognizing the evolving needs of the pharmaceutical industry, ZING provides a comprehensive solution that includes compliant text messaging, voice and video communication, and AI-enhanced analytics for optimal engagement. Notably, a significant 82% of healthcare professionals surveyed indicated a preference for communicating via text messaging with representatives over other methods, with text messages boasting an astounding average open rate of 98%, which is substantially higher than the typical 20-30% open rate associated with emails. The suite features integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, ensuring seamless and compliant communication channels. Furthermore, the platform leverages EdenHelp-powered generative AI to improve data analysis, producing actionable insights and automating routine tasks to boost productivity. By offering a variety of features, ZING not only simplifies communication but also equips healthcare professionals with timely information, ultimately enhancing their decision-making capabilities and efficiency in patient care. This makes ZING an essential tool for navigating the complexities of modern healthcare communications.

Media

Media

Integrations Supported

KakaoTalk
LINE
Viber
WhatsApp

Integrations Supported

KakaoTalk
LINE
Viber
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sequence Health

Date Founded

2005

Company Location

United States

Company Website

sequencehealth.com

Company Facts

Organization Name

P360

Date Founded

2015

Company Location

United States

Company Website

www.p360.com/zing/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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