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What is Sera?

Many HVAC, plumbing, electrical, and other service-oriented businesses frequently overlook significant profit opportunities due to ineffective pricing models and operational shortcomings. By accurately identifying weaknesses in pricing and productivity, these companies can enhance their profit margins considerably. Our field service management software is specifically crafted to ensure that the services provided by companies translate into financial success. At Sera, we are committed to helping you exceed the typical industry profit margin of 8% by offering real-time insights into job time efficiency. Those who have embraced our solution have reported an astounding average revenue growth of 52% in merely six months. This software not only aids in creating larger service tickets but also improves dispatch operations, automates service agreements, and keeps thorough records of customer interactions. It guarantees that your plumbing tasks remain on track, keeps your clients informed with timely updates, and offers your team immediate access to vital job details. Furthermore, our specialized electrical software allows you to streamline job scheduling, enhance route optimization, and effortlessly send quotes and invoices via text, resulting in a more efficient service delivery system. Ultimately, adopting this technology has the potential to revolutionize your operational procedures and significantly boost your business's financial outcomes while also fostering improved customer satisfaction through enhanced service.

What is Commusoft?

Commusoft: The Job Management Operating System for Trades Commusoft is an all-in-one job management operating system designed for trade companies managing residential and commercial service, maintenance, and installations. From the first enquiry to the final payment, Commusoft centralizes your entire workflow into one scalable source of truth. Built for Residential & Commercial Success Commusoft is uniquely engineered to handle the dual demands of modern trade businesses. For residential work, the platform masters the "Lead-to-Invoice" journey, enabling teams to capture enquiries, conduct surveys, and present professional, multi-option digital proposals on-site. For the commercial sector, Commusoft provides deep asset intelligence. You can track the full lifecycle of equipment across multiple sites, including serial numbers, warranties, and service history—essential for managing long-term contracts and strict Service Level Agreements (SLAs). Core Capabilities: Intelligent Scheduling: Optimize your schedule with routing that matches the right technician to the right job based on skills and location. Real-Time Job Costing: Gain absolute visibility into profit margins by tracking labor, parts, and overhead costs against every work order. Automated Customer Journeys: Deliver a premium experience with self-service booking, real-time tracking, and automated service reminders. Mobile Field App: Equip technicians with a robust, offline-first app for digital forms, photo capture, and instant invoicing. Seamless Ecosystem Integration Eliminate data silos by connecting Commusoft with your existing financial tools, including QuickBooks, Xero, and Stripe. Trusted by thousands of contractors, Commusoft is more than software—it is a partnership. By transforming fragmented tasks into a unified, data-driven workflow, we empower you to organize your operations, increase productivity, and grow your business with confidence.

Media

Media

Integrations Supported

Integrations Supported

Dropbox
Elyos
FreeAgent
Google Calendar
Mailchimp
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe
SumUp
Xero
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

- All-in-One: Please contact us for pricing.
- Customer Journey: Please contact us for pricing.
- Field Automation: Please contact us for pricing.
- Enterprise: Please contact us for pricing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sera

Company Location

United States

Company Website

sera.tech/

Company Facts

Organization Name

Commusoft

Date Founded

2006

Company Location

United States

Company Website

www.commusoft.com

Categories and Features

Electrical Contractor

Not specified

Garage Door

Not specified

Home Services

Not specified

HVAC

Not specified

HVAC Estimating

Not specified

Plumbing

Not specified

Plumbing Estimating

Not specified

Service Dispatch

Not specified

Categories and Features

Asset Tracking

Inventory Management
Location Tracking
Service History

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Contractor Management

Skills & Competencies
Task Management
Work Hour Tracking

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Vendor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Handyman

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Inventory Management
Job Costing
Maintenance Management
Material Management
Scheduling
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Pool Service

Billing & Invoicing
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Purchasing
Reminders
Vendor Management
Work Order Management

Roofing

Billing & Invoicing
Checklists & Inspections
Commercial / Industrial
Dispatch Management
Photo Capture
Quotes / Estimates
Scheduling
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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