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What is Sera?

Many HVAC, plumbing, electrical, and other service-oriented businesses frequently overlook significant profit opportunities due to ineffective pricing models and operational shortcomings. By accurately identifying weaknesses in pricing and productivity, these companies can enhance their profit margins considerably. Our field service management software is specifically crafted to ensure that the services provided by companies translate into financial success. At Sera, we are committed to helping you exceed the typical industry profit margin of 8% by offering real-time insights into job time efficiency. Those who have embraced our solution have reported an astounding average revenue growth of 52% in merely six months. This software not only aids in creating larger service tickets but also improves dispatch operations, automates service agreements, and keeps thorough records of customer interactions. It guarantees that your plumbing tasks remain on track, keeps your clients informed with timely updates, and offers your team immediate access to vital job details. Furthermore, our specialized electrical software allows you to streamline job scheduling, enhance route optimization, and effortlessly send quotes and invoices via text, resulting in a more efficient service delivery system. Ultimately, adopting this technology has the potential to revolutionize your operational procedures and significantly boost your business's financial outcomes while also fostering improved customer satisfaction through enhanced service.

What is FieldOPS?

Mobilogic FieldOPS is designed to support both residential and commercial service industries such as HVAC, plumbing, electrical, door services, and others by streamlining operations, cutting costs, and enhancing efficiency through the elimination of redundant data entry and paperwork, improved scheduling and dispatch processes, and effective tracking of parts and inventory. The platform offers a range of optional modules tailored to match your business needs, including a comprehensive accounting suite that handles accounts receivable and payable, capable of either functioning internally or integrating with well-known accounting partners such as QuickBooks and GP Dynamics. Additionally, it features a powerful customer management system, service agreements for preventive maintenance, flat rate pricing, job cost management tools, GPS navigation paired with simplified dispatch and scheduling capabilities, and FieldDesk software to ensure seamless communication between the office and field teams. Moreover, the flexibility of FieldOPS allows businesses to adapt the software to their specific operational workflows, making it a versatile choice for service providers looking to optimize their performance.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Dynamics GP
QuickBooks Online
SurveySquare
pulseM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

FieldOPS pricing is dependent on module choice. Annual and monthly agreements are available for on-going support after the first year.

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sera

Company Location

United States

Company Website

sera.tech/

Company Facts

Organization Name

Mobilogic

Date Founded

1994

Company Location

United States

Company Website

www.mobilogic.com

Categories and Features

Electrical Contractor

Not specified

Garage Door

Not specified

Home Services

Not specified

HVAC

Not specified

HVAC Estimating

Not specified

Plumbing

Not specified

Plumbing Estimating

Not specified

Service Dispatch

Not specified

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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