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What is Sera?

Many HVAC, plumbing, electrical, and other service-oriented businesses frequently overlook significant profit opportunities due to ineffective pricing models and operational shortcomings. By accurately identifying weaknesses in pricing and productivity, these companies can enhance their profit margins considerably. Our field service management software is specifically crafted to ensure that the services provided by companies translate into financial success. At Sera, we are committed to helping you exceed the typical industry profit margin of 8% by offering real-time insights into job time efficiency. Those who have embraced our solution have reported an astounding average revenue growth of 52% in merely six months. This software not only aids in creating larger service tickets but also improves dispatch operations, automates service agreements, and keeps thorough records of customer interactions. It guarantees that your plumbing tasks remain on track, keeps your clients informed with timely updates, and offers your team immediate access to vital job details. Furthermore, our specialized electrical software allows you to streamline job scheduling, enhance route optimization, and effortlessly send quotes and invoices via text, resulting in a more efficient service delivery system. Ultimately, adopting this technology has the potential to revolutionize your operational procedures and significantly boost your business's financial outcomes while also fostering improved customer satisfaction through enhanced service.

What is NYLUS?

Nylus provides a comprehensive Centralized Operations Management Suite at competitive rates. We enhance the efficiency of field teams by automating scheduling, dispatching, safety and training management, invoicing, routing, project oversight, timesheet tracking, and more. With our six specialized dashboards tailored to various industries, NYLUS is equipped to identify the most effective system for your business needs. Our mobile application and GPS technology ensure seamless connectivity with the main office, allowing job alerts and access to our in-app messaging service. Field crew members have constant communication with you, facilitating smooth operations. Additionally, you can capture e-signatures directly in the field and transmit them instantly to the office. Each client is paired with a dedicated account representative who assists with the onboarding process, training, and all aspects of implementation, ensuring a smooth transition to our system. This personalized support further enhances user experience and operational effectiveness.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online
Sage 50
Spire

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$21.00/month/user*
* Pricing can vary based on user selected modules.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sera

Company Location

United States

Company Website

sera.tech/

Company Facts

Organization Name

Nylus Systems

Date Founded

2012

Company Location

Canada

Company Website

www.nylus.ca

Categories and Features

Electrical Contractor

Not specified

Garage Door

Not specified

Home Services

Not specified

HVAC

Not specified

HVAC Estimating

Not specified

Plumbing

Not specified

Plumbing Estimating

Not specified

Service Dispatch

Not specified

Categories and Features

Construction Scheduling

Bid Management
Change Orders
Job Scheduling
Project Scheduling
Rescheduling
Staff Calendar
Task Management

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

GPS Tracking

Asset Tracking
Historical Reporting
People Tracking
Real Time Tracking
Routing
Territory Management
Vehicle Tracking

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Equipment Management
Inventory Management
Job Costing
Project Management
Resource Management
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Waste Management

Billing & Invoicing
Customer Accounts
Customer Database
Equipment Tracking
Inventory Management
Routing
Scheduling
Waste Disposal
Work Order Management

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