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What is Sera?

Many HVAC, plumbing, electrical, and other service-oriented businesses frequently overlook significant profit opportunities due to ineffective pricing models and operational shortcomings. By accurately identifying weaknesses in pricing and productivity, these companies can enhance their profit margins considerably. Our field service management software is specifically crafted to ensure that the services provided by companies translate into financial success. At Sera, we are committed to helping you exceed the typical industry profit margin of 8% by offering real-time insights into job time efficiency. Those who have embraced our solution have reported an astounding average revenue growth of 52% in merely six months. This software not only aids in creating larger service tickets but also improves dispatch operations, automates service agreements, and keeps thorough records of customer interactions. It guarantees that your plumbing tasks remain on track, keeps your clients informed with timely updates, and offers your team immediate access to vital job details. Furthermore, our specialized electrical software allows you to streamline job scheduling, enhance route optimization, and effortlessly send quotes and invoices via text, resulting in a more efficient service delivery system. Ultimately, adopting this technology has the potential to revolutionize your operational procedures and significantly boost your business's financial outcomes while also fostering improved customer satisfaction through enhanced service.

What is Raslak Hub?

Raslak Hub is a field service application that originated from a reputable renovation company in Finland and has since broadened its application to a variety of small service teams. This platform enables team members to log their working hours and upload photos directly related to each job via their mobile devices. Prior to invoicing, the logged hours go through an approval process, while any additional services are confirmed and signed off by the client using their phone, ensuring everything is clearly itemized on the final invoice. All estimates, jobs, and invoices are generated from a shared data set, which means there’s no need for redundant data entry. Clients benefit from a dedicated portal where they can track scheduled visits, view photos, and access invoices. Moreover, the Rax AI assistant can generate quotes based on job images and answer questions regarding overdue invoices. The software integrates seamlessly with accounting and e-invoicing platforms, making it versatile for various sectors such as renovation, construction, painting, HVAC and plumbing, electrical services, property maintenance, cleaning, landscaping, AV/IT, and security installation. The pricing plan is set at EUR 69 per month plus VAT, with an added cost of EUR 22 per month for each additional field user, and there are no setup fees, along with a free 14-day trial for new users. This blend of functionality and cost-effectiveness positions Raslak Hub as an attractive option for small service teams striving for enhanced operational efficiency and user-friendliness. Furthermore, the platform’s adaptability to different industries ensures that it meets the diverse needs of service providers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

EUR 69/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Sera

Company Location

United States

Company Website

sera.tech/

Company Facts

Organization Name

Raslak Oy

Date Founded

2024

Company Location

Finland

Company Website

raslak.works/hub/en/

Categories and Features

Electrical Contractor

Not specified

Garage Door

Not specified

Home Services

Not specified

HVAC

Not specified

HVAC Estimating

Not specified

Plumbing

Not specified

Plumbing Estimating

Not specified

Service Dispatch

Not specified

Categories and Features

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