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What is Sercom?

Sercom is a user-friendly platform designed for scheduling both residential and commercial services, making it suitable for individual users as well as larger enterprises. The software boasts an intuitive calendar, offers scheduling suggestions, and sends notifications, providing all the essential tools necessary for managing a field service operation effectively. Users can organize their schedules in alignment with their company's specific requirements. Key features include: • Request and assessment capabilities • Quote generation and time slot booking • Efficient job planning and dispatch services • A dashboard highlighting tasks that need attention • Follow-up features and checklists • Seamless integration with accounting software • SMS notifications for timely updates • Customizable roles and permissions for users. This comprehensive suite ensures that both small and large operations can enhance their efficiency and service delivery.

What is Exoserva?

Exoserva provides an all-encompassing customer relationship management and field service solution specifically designed for contractors and home-service companies. This innovative platform aggregates numerous features such as managing customer relationships and leads, facilitating communication via calls and texts, scheduling appointments, dispatching services, and handling estimates, invoices, payments, and follow-ups automatically. An AI receptionist plays a crucial role by adeptly managing incoming communications, qualifying service requests, and scheduling appointments, while staff members benefit from web and mobile applications that help coordinate jobs and technicians effortlessly. Furthermore, the solution includes dedicated portals for both customers and vendors, offers customer-facing documentation, and integrates seamlessly with tools like QuickBooks Online and Google Calendar. Subscription plans are structured based on the size of the fleet and include monthly quotas for AI voice and SMS services. Technicians are empowered with a mobile application that provides job details, navigation to client locations, and the ability to capture photos and signatures for verification purposes. Prospective clients can also engage with an interactive AI voice demo and request guided setup support to fully grasp how the system can optimize their operational workflow. By uniting these diverse functionalities into a single, cohesive platform, Exoserva seeks to boost efficiency and elevate the quality of service delivery for its users, ultimately facilitating better performance across their businesses.

Media

Media

No images available

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online
Google Calendar

API Availability

API Availability

Has API

Pricing Information

$20 per month

Pricing Information

$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Abex Technologies

Date Founded

2021

Company Location

Canada

Company Website

www.sercom.io/en

Company Facts

Organization Name

Knock Knock Contractor LLC

Company Website

exoserva.com

Categories and Features

Categories and Features

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