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What is Sercom?

Sercom is a user-friendly platform designed for scheduling both residential and commercial services, making it suitable for individual users as well as larger enterprises. The software boasts an intuitive calendar, offers scheduling suggestions, and sends notifications, providing all the essential tools necessary for managing a field service operation effectively. Users can organize their schedules in alignment with their company's specific requirements. Key features include: • Request and assessment capabilities • Quote generation and time slot booking • Efficient job planning and dispatch services • A dashboard highlighting tasks that need attention • Follow-up features and checklists • Seamless integration with accounting software • SMS notifications for timely updates • Customizable roles and permissions for users. This comprehensive suite ensures that both small and large operations can enhance their efficiency and service delivery.

What is MightyCrews?

MightyCrews offers a cloud-based software solution specifically aimed at small trade and home-service businesses, including plumbing, HVAC, electrical work, landscaping, roofing, and cleaning services, to effectively manage their field operations. This all-encompassing platform combines numerous features such as managing customer records, creating estimates, scheduling jobs, dispatching, facilitating field-worker workflows, invoicing, and processing payments. It allows businesses to produce tiered quotes for customer approval, supports online bookings, assigns tasks to specific individuals or teams, and enables field workers to update job statuses directly from their mobile devices. Furthermore, customer accounts grant access to service history, the ability to approve estimates, make invoice payments, and schedule follow-up appointments. The Full Suite plan boosts the service with additional features like a website price estimator, solicitation of reviews, membership management, time tracking, job-profit analysis, and integration with QuickBooks. There is also a free plan available that supports unlimited users in both office and field roles, while the paid plans are structured according to the number of field workers, which allows office users to utilize the software at no cost. This innovative approach not only streamlines operations but also empowers small businesses to enhance their efficiency and elevate customer satisfaction levels. Ultimately, MightyCrews stands out as a vital tool for service-oriented businesses looking to thrive in a competitive landscape.

Media

Media

No images available

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

$0
The Free plan costs $0 and includes unlimited field workers and office staff. Paid plans start at $10 per field worker per month; office staff remain free. Full Suite adds website price estimating, review requests, memberships, timesheets, job-profit tools, and QuickBooks synchronization.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Abex Technologies

Date Founded

2021

Company Location

Canada

Company Website

www.sercom.io/en

Company Facts

Organization Name

Cloudline Software Ltd.

Date Founded

2016

Company Location

Canada

Company Website

mightycrews.com

Categories and Features

Categories and Features

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