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What is Sercom?

Sercom is a user-friendly platform designed for scheduling both residential and commercial services, making it suitable for individual users as well as larger enterprises. The software boasts an intuitive calendar, offers scheduling suggestions, and sends notifications, providing all the essential tools necessary for managing a field service operation effectively. Users can organize their schedules in alignment with their company's specific requirements. Key features include: • Request and assessment capabilities • Quote generation and time slot booking • Efficient job planning and dispatch services • A dashboard highlighting tasks that need attention • Follow-up features and checklists • Seamless integration with accounting software • SMS notifications for timely updates • Customizable roles and permissions for users. This comprehensive suite ensures that both small and large operations can enhance their efficiency and service delivery.

What is Pencil Assistant?

Pencil Assistant is an innovative AI solution tailored for tradespeople in the UK, available through WhatsApp. This tool helps users efficiently manage their time by organizing schedules, booking jobs and site visits, creating quotes and invoices, validating merchants, and developing marketing materials while they work. Users can conveniently send voice messages or photographs of handwritten notes, which the assistant converts into well-formatted PDF documents, allowing adjustments to line items, labor fees, or VAT as needed. Furthermore, users can check their schedules, upcoming jobs, and invoice statuses whenever they wish. The assistant can also effectively oversee nearby job sites, suggest appointments, and generate follow-ups and reminders for clients, along with crafting captivating marketing content. The service offers multiple subscription options, including a free Early Access plan and paid tiers named Pencil and Pro that provide various message and quote limits, making it accessible to all tradespeople. With its extensive range of features, Pencil Assistant is poised to transform the way tradespeople handle their everyday tasks, ultimately enhancing their productivity and efficiency in their work. As tradespeople increasingly adopt this technology, the potential for significant improvements in workflow and customer interaction becomes more evident.

Media

Media

No images available

Integrations Supported

QuickBooks Online

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

£15.99/month
Early Access is free and includes 70 messages and 7 quotes, with no card required. Pencil is £15.99/month and includes 300 messages and 30 quotes. Pro is £29.99/month and includes 1,000 messages and 100 quotes. Paid plan prices exclude VAT. A 7-day free trial is available.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Abex Technologies

Date Founded

2021

Company Location

Canada

Company Website

www.sercom.io/en

Company Facts

Organization Name

Pencil Assistant

Company Location

United Kingdom

Company Website

getpencil.co.uk

Categories and Features

Categories and Features

AI Assistants

Not specified

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