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What is Sercom?

Sercom is a user-friendly platform designed for scheduling both residential and commercial services, making it suitable for individual users as well as larger enterprises. The software boasts an intuitive calendar, offers scheduling suggestions, and sends notifications, providing all the essential tools necessary for managing a field service operation effectively. Users can organize their schedules in alignment with their company's specific requirements. Key features include: • Request and assessment capabilities • Quote generation and time slot booking • Efficient job planning and dispatch services • A dashboard highlighting tasks that need attention • Follow-up features and checklists • Seamless integration with accounting software • SMS notifications for timely updates • Customizable roles and permissions for users. This comprehensive suite ensures that both small and large operations can enhance their efficiency and service delivery.

What is Pools Tribe?

Pools Tribe serves as an all-in-one platform tailored specifically for independent pool service professionals and companies, simplifying the complexities of pool maintenance management. By combining features like route optimization, water chemistry oversight—including Langelier Saturation Index (LSI) calculations—task management for technicians, repair estimate generation, and billing processes into a unified service-management tool, it significantly boosts operational efficiency. The platform also offers a mobile application that functions offline, making it convenient for technicians in the field, and incorporates Stripe for seamless customer invoicing. Designed to cater to a wide spectrum of users, from individual technicians to larger teams managing field personnel, it meets the diverse requirements of both commercial aquatic facilities and smaller maintenance operations. With its comprehensive suite of features, Pools Tribe streamlines the entire service process, enabling users to efficiently plan routes, monitor water chemistry, create repair quotes, and handle customer payments. This integrated approach not only helps professionals run their businesses more effectively but also elevates the quality of service they provide to their clients. By enhancing workflow management, Pools Tribe ensures that users can focus more on delivering exceptional service rather than getting bogged down in administrative tasks.

Media

Media

No images available

Integrations Supported

QuickBooks Online

Integrations Supported

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

$45/month
$45 per month at a flat rate, with no per-user fees. Includes a 14-day free trial.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Abex Technologies

Date Founded

2021

Company Location

Canada

Company Website

www.sercom.io/en

Company Facts

Organization Name

Pools Tribe

Date Founded

2026

Company Location

United States

Company Website

poolstribe.com

Categories and Features

Categories and Features

Pool Service

Not specified

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