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What is Serverless360?

This platform is dedicated to the Operations and Support of resources within Microsoft Azure's Serverless ecosystem. It serves as an additional resource to the Azure portal, specifically aimed at enhancing the management of Azure Serverless Applications. However, it's important to note that Service Bus Explorer lacks the capability for automated message processing. It is essential to identify failures, implement automatic corrections, correlate the resubmission of runs, and bridge the gaps present in Azure portals. Application Insights plays a crucial role in identifying and rectifying anomalies within applications. With Event Grid subscriptions, users can efficiently monitor and manage dead-letter messages, as well as access comprehensive monitoring tools. Additionally, the system allows for the simulation of test environments, monitoring of partitions, and verification of active clients. It also facilitates the automatic cleaning of blobs and provides in-depth monitoring of storage account components to assess their state and properties. Furthermore, users can oversee products, endpoints, and operations from various viewpoints, ensuring robust management. Automating the management of API Management (APIM) states enhances operational efficiency. Moreover, Azure Relays, including Hybrid relays, can be monitored and managed alongside analytics tools to gain valuable insights. Finally, it is critical to keep track of the health and performance metrics of Azure Web Apps, which includes monitoring for HTTP errors, CPU utilization, garbage collection activities, and overall CPU performance. This comprehensive approach ensures that all aspects of Azure resources are effectively managed and optimized.

What is Relay?

Relay Network is transforming digital engagement with its Business Feed Platform, a first-of-its-kind communication channel that merges the convenience of SMS with the immersive, personalized experience of scrolling feeds. Designed for mobile-first interaction, Relay’s feeds give customers direct access to timely, curated content in a secure environment—without needing to download an app or remember a password. Each feed becomes an actionable hub where users can view videos, sign forms, complete surveys, chat in real time, and make informed decisions effortlessly. The platform’s advanced automation tailors every message to the customer’s journey, ensuring communication that feels both relevant and immediate. Businesses across industries use Relay to onboard clients, promote offers, and deliver compliance-sensitive updates safely, thanks to HIPAA, TCPA, SOC 2, and HITRUST certification. Its versatility powers outcomes in healthcare, financial services, and membership organizations, driving measurable lifts in engagement, satisfaction, and retention. Results include 10x more engagement than email, 42% higher medication compliance, and 46% boosts in account funding. Relay’s feeds outperform traditional communication channels by bringing together personalization, analytics, and usability in one continuous experience. Its secure, no-friction design enables organizations to scale meaningful digital connections with every customer. Ultimately, Relay empowers enterprises to create better journeys, stronger relationships, and smarter communication ecosystems built around trust and simplicity.

Media

Media

Integrations Supported

Cloud Ops Group
Desktop.com
Doppler
Eloqua
Hemi
Marketo
Microsoft Azure
Microsoft Teams
Salesforce
Salesforce Service Cloud
WorkMarket

Integrations Supported

Cloud Ops Group
Desktop.com
Doppler
Eloqua
Hemi
Marketo
Microsoft Azure
Microsoft Teams
Salesforce
Salesforce Service Cloud
WorkMarket

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kovai

Date Founded

2011

Company Location

United Kingdom

Company Website

www.serverless360.com

Company Facts

Organization Name

Relay Network

Date Founded

2010

Company Location

United States

Company Website

www.relaynetwork.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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