NewWaySERVICE Reviews & Ratings

NewWaySERVICE

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Bidtracer Reviews & Ratings
    4.2 out of 5 stars 39 Ratings
    Company Website for Bidtracer
  • WEX Field Service Management Reviews & Ratings
    4.6 out of 5 stars 67 Ratings
    Company Website for WEX Field Service Management
  • Verizon Connect Reviews & Ratings
    4.0 out of 5 stars 1,003 Ratings
    Company Website for Verizon Connect
  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,756 Ratings
    Company Website for Connecteam
  • EcholoN Reviews & Ratings
    4.8 out of 5 stars 50 Ratings
    Company Website for EcholoN
  • CompanyCam Reviews & Ratings
    4.7 out of 5 stars 5,585 Ratings
    Company Website for CompanyCam
  • WERX Reviews & Ratings
    4.7 out of 5 stars 35 Ratings
    Company Website for WERX
  • Wash-Dry-Fold POS Reviews & Ratings
    5.0 out of 5 stars 128 Ratings
    Company Website for Wash-Dry-Fold POS
  • PayKings Reviews & Ratings
    4.6 out of 5 stars 105 Ratings
    Company Website for PayKings
  • ALMobile Reviews & Ratings
    4.3 out of 5 stars 29 Ratings
    Company Website for ALMobile

What is Service Attendant?

The Service Attendant is equipped with a comprehensive range of features, enabling you to use just the Service module or enhance it with additional components to customize your service management software according to your specific requirements. If you're keen on minimizing paper waste, it offers essential functionalities for creating PDF and Excel documents, as well as Email/Text Messaging and capturing Images and Signatures. Moreover, it supports both tailored forms and widely recognized industry templates. Since our inception in 1998, we have provided software crafted specifically for repair shops in the electronic and appliance service industries. The Service Attendant receives yearly updates that integrate insights from service professionals in various fields, further improving its functionality. Our goal has always been to create repair tracking software that not only increases efficiency but also aids in maintaining organization. Empower your mobile workforce with our user-friendly field service management software, which is designed to operate effectively even in areas with limited internet access, thereby ensuring productivity regardless of location. This flexibility is crucial in meeting the demands of modern service industries, where responsiveness and adaptability are key to success.

What is NewWaySERVICE?

NewWaySERVICE is a comprehensive online software solution designed to efficiently handle service requests from customers across various industries. This platform enables users to monitor and oversee all types of service inquiries, including repairs and maintenance, ensuring that no request goes unnoticed. With NewWaySERVICE, each service request, or work order, can be meticulously tracked from inception to completion, allowing for precise documentation of the time invested by technicians on each task. Additionally, the software encompasses essential modules necessary for effective service department management, such as Work Orders, Equipment, Customer Management, Planning, Inventory, Service Contracts, Guarantees, and a Web Portal for easy access. By signing up for a free trial at NewWaySERVICE.com, you can explore its features and optimize your service operations without any initial investment. Once you experience the benefits firsthand, you'll likely find it indispensable for enhancing the efficiency of your service team.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online

API Availability

API Availability

Has API

Pricing Information

$599 one-time payment
Free Trial Offered?

Pricing Information

$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.

You do not have to pay for dispatchers or administrative staff who access the application.

Access to the customer portal is also free for your customers.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Cyber Cove Solutions

Date Founded

1998

Company Location

Canada

Company Website

www.cybercovesolutions.com

Company Facts

Organization Name

OroLogic Inc.

Date Founded

1996

Company Location

Canada

Company Website

www.NewWaySERVICE.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Self Service Portal

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Desk

Incident Management
Knowledge Base
Mobile Access
Self Service Portal

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Recurring Appointments
Scheduling
Task Management

Popular Alternatives

AyaNova Reviews & Ratings

AyaNova

Ground Zero Tech-Works

Popular Alternatives

AyaNova Reviews & Ratings

AyaNova

Ground Zero Tech-Works
ServiceManager Reviews & Ratings

ServiceManager

ServiceCentral Technologies
SOSMobile Reviews & Ratings

SOSMobile

InsightAtlast
Kickserv Reviews & Ratings

Kickserv

5.0 out of 5 stars