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What is Service Management Enterprise?

Created by High 5 Software, Service Management Enterprise (SME) is a sophisticated software solution specifically designed for businesses focused on service delivery. This cloud-based platform is equipped with numerous features that offer an extensive toolkit for managing various aspects such as customer relations, maintenance activities, workforce scheduling, inventory management, and more. By leveraging this all-encompassing solution, small to medium-sized service companies can effectively manage dispatch processes, work orders, routing, and customer data, all housed within one unified system. The amalgamation of these functionalities greatly boosts operational efficiency while simultaneously elevating customer satisfaction levels. With its user-friendly interface and powerful capabilities, SME empowers businesses to streamline their workflows and enhance overall productivity.

What is Manitou?

Operators prioritize life safety and often lack the time or desire to navigate complicated software systems. To address this need, Manitou was developed as a straightforward yet comprehensive solution. This adaptable alarm monitoring software can be tailored to the individual requirements of each operator, ensuring it meets their unique demands. With an intuitive user interface focused on ease of use, operators can personalize their dashboards according to their preferences. Enhanced action patterns assist them in effectively managing alarms, streamlining the handling process. Additionally, the video control center provides quick access to essential video feeds within a single, simplified platform. The extensive integrations offered by Manitou enable companies to deliver outstanding services to their clients. Ultimately, Manitou's cutting-edge technology and robust features empower businesses and operators alike to enhance their efficiency and boost recurring monthly revenue. This combination of simplicity and adaptability positions Manitou as an invaluable tool in the realm of alarm monitoring.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

SedonaOffice

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

High 5 Software

Date Founded

1989

Company Location

United States

Company Website

www.high5software.com

Company Facts

Organization Name

Bold Group

Date Founded

1981

Company Location

United States

Company Website

www.boldgroup.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Locksmith

Not specified

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Categories and Features

Security System Installer

Customer Management

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