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What is Service Management Enterprise?

Created by High 5 Software, Service Management Enterprise (SME) is a sophisticated software solution specifically designed for businesses focused on service delivery. This cloud-based platform is equipped with numerous features that offer an extensive toolkit for managing various aspects such as customer relations, maintenance activities, workforce scheduling, inventory management, and more. By leveraging this all-encompassing solution, small to medium-sized service companies can effectively manage dispatch processes, work orders, routing, and customer data, all housed within one unified system. The amalgamation of these functionalities greatly boosts operational efficiency while simultaneously elevating customer satisfaction levels. With its user-friendly interface and powerful capabilities, SME empowers businesses to streamline their workflows and enhance overall productivity.

What is SECURITHOR?

SECURITHOR serves as a vital software tool tailored for the effective oversight of alarm systems within a Central Station or a company’s Response Center. It provides operators with a detailed dashboard that aids in managing alarm signals, outlining essential actions and pertinent contacts for each situation. This software optimizes various workflows, enabling automated dispatch of emails, SMS alerts, and reports to subscribers. Additionally, SECURITHOR enriches the capabilities of your Central Station by including features such as web access and smartphone panic buttons. You have the opportunity to delve into the extensive functionalities of SECURITHOR by downloading a trial version, beginning with a single station and gradually incorporating more modules and stations as your enterprise grows. This adaptable software is designed to grow with your requirements, making it suitable for both new startups and established Central Stations managing over 50,000 accounts. SECURITHOR is available in three distinct versions: Core, Premium, and Network; to find the ideal option for your needs, contact MCDI's experienced team for guidance. With SECURITHOR, you can achieve alarm monitoring that is not only efficient but also highly customizable, ensuring your security operations remain robust and responsive to changes. Ultimately, selecting SECURITHOR means investing in a solution that can keep pace with your evolving business landscape.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

High 5 Software

Date Founded

1989

Company Location

United States

Company Website

www.high5software.com

Company Facts

Organization Name

MCDI Security Products

Company Website

www.mcdi.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

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