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What is Service Management Enterprise?

Created by High 5 Software, Service Management Enterprise (SME) is a sophisticated software solution specifically designed for businesses focused on service delivery. This cloud-based platform is equipped with numerous features that offer an extensive toolkit for managing various aspects such as customer relations, maintenance activities, workforce scheduling, inventory management, and more. By leveraging this all-encompassing solution, small to medium-sized service companies can effectively manage dispatch processes, work orders, routing, and customer data, all housed within one unified system. The amalgamation of these functionalities greatly boosts operational efficiency while simultaneously elevating customer satisfaction levels. With its user-friendly interface and powerful capabilities, SME empowers businesses to streamline their workflows and enhance overall productivity.

What is SedonaOffice?

Top organizations within the sector depend on SedonaOffice to streamline and elevate their business functions. Our innovative features and adaptable capabilities enable leading companies to refine their operations, increase their monthly recurring revenue, and broaden their reach. With user-friendly tools, you can take control of your accounts receivable, accounts payable, and general ledger management effectively. Efficiently handle installations, inventory, and expenses while effortlessly managing ongoing service requests and appointments. Customizable queries allow you to generate precise, detailed reports that support sound financial and operational strategies. The payments processing aspect simplifies the receipt and posting of payments, whether conducted manually or via a Lockbox, making the process swift and straightforward. You will enjoy full access to a detailed customer database, ensuring you can meet and exceed the high service standards expected by your clients. With the ability to accommodate an unlimited number of warehouses and vehicles, tracking inventory becomes straightforward and efficient, fostering seamless management across every business facet. Our platform not only improves operational effectiveness but also strategically positions your organization for ongoing growth and long-term achievement, creating a pathway for future innovations and enhancements.

Media

Media

Integrations Supported

Manitou
QuickBooks Online
easySales

Integrations Supported

Manitou
QuickBooks Online
easySales

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

High 5 Software

Date Founded

1989

Company Location

United States

Company Website

www.high5software.com

Company Facts

Organization Name

Perennial Software

Company Location

United States

Company Website

perennialsoftware.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

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