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What is Service Proz?

At Service Proz, we strive to provide service-oriented businesses with a robust, top-notch workforce management and customer support solution. Our mission is to offer software that is not only practical and efficient but also reliable and logical, significantly boosting the operational effectiveness of home service companies. With the emergence of cloud-based, on-demand service management tools, organizations can now connect around the clock, allowing access to essential information from virtually anywhere in the world. This continuous availability helps to eliminate misunderstandings and disputes that could otherwise arise. The Office Manager gains the ability to oversee all aspects of the business, such as daily work orders, scheduling, customer appointments, and invoicing with ease. Simultaneously, the Dispatch team is empowered to monitor the scheduled agenda, keep track of its ongoing status, and swiftly address any changes that may occur. Field Technicians benefit from having their tasks and all necessary details readily available on their smartphones or tablets, thus enhancing their workflow. Ultimately, this seamless blend of technology fosters greater overall efficiency and elevates the quality of service delivery, benefiting both the company and its customers significantly. Overall, the innovative solutions provided by Service Proz ensure that businesses remain competitive and responsive in an ever-evolving marketplace.

What is FieldEdge?

FieldEdge empowers field service companies with a comprehensive software suite built to simplify operations, increase job completion rates, and improve profitability from day one. The platform brings office teams and technicians together through streamlined scheduling, dispatching, invoicing, and communication tools. Owners can monitor job performance, revenue trends, technician efficiency, and marketing effectiveness through a real-time dashboard. FieldEdge Mobile ensures technicians stay productive in the field by enabling onsite invoicing, payment collection, equipment tracking, and appointment booking. Automated billing, QuickBooks syncing, and flat-rate pricing tools reduce administrative burden while improving financial accuracy. Service agreement management becomes easier and more cost-efficient with automated reminders and simplified renewals. The platform also supports better customer experiences with fast communication, detailed job histories, and instant document access. With reporting tools that show ROI, profit margins, and lead conversion performance, business owners can make smarter decisions faster. FieldEdge’s marketing and sales tools ensure contractors can grow without relying on guesswork or manual outreach. Designed for HVAC technicians, electricians, plumbers, locksmiths, and appliance repair companies, FieldEdge helps service businesses operate like high-performing teams instead of juggling disconnected tools.

Media

Media

Integrations Supported

Integrations Supported

Asset Integrity Hub (AIH)
NationBuilder
Nearby Now
Nexa
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
Scout AI
Twilio
pulseM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Proz

Company Location

United States

Company Website

www.serviceproz.net

Company Facts

Organization Name

Xplor

Date Founded

2009

Company Location

United States

Company Website

fieldedge.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Categories and Features

Appliance Repair

Not specified

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith

Billing & Invoicing
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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