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What is Service Suite 360?

Service Suite 360 offers seamless access to its applications on desktops, tablets, and mobile devices, all while being meticulously crafted to improve communication and deliver extensive information, which empowers service businesses to enhance time management and boost profitability. Clients enjoy the flexibility of online appointment scheduling at their convenience, whether it's day or night, using any device. The platform ensures users receive real-time updates about schedules, staff availability, and current projects, keeping everyone in the loop. Additionally, it provides robust data tracking features that can lead to marked enhancements in operational efficiency and effectiveness for businesses. Among its many features, the time card tool presents various viewing options tailored to specific payroll date ranges, applicable to both individual team members and the entire organization. Employees also benefit from easy access to their paid time off, holidays, commissions, and bonuses, all organized within designated time frames, promoting a clear and structured work atmosphere. With these capabilities, Service Suite 360 stands out as an essential resource that simplifies workflows while significantly improving the overall experience for both service providers and clients alike, ultimately driving success for businesses in the service industry.

What is Scheduling Manager?

Scheduling Manager Gemini is a robust management tool designed for various service-oriented businesses. Alongside its CRM functionalities, it offers features such as Job Scheduling, Employee Dispatch, Accounts Receivable, Job Estimating, Payroll, Mapping, Inventory, SMS, and Caller ID, all aimed at improving efficiency, boosting profitability, and enhancing customer service. The software seamlessly integrates with numerous accounting and payroll platforms, including QuickBooks, Sage, Xero, MYOB, Infusionsoft, ADP, Paychex, and Act!. Users can choose between a desktop or web-based version, with customization options available to suit individual business requirements. This versatile software caters to multiple industries, including maid services, residential and commercial cleaning, carpet and window cleaning, fire extinguisher maintenance, janitorial services, home health care, HVAC, pest control, among others. Additionally, Scheduling Manager Gemini connects with SM-Mobile, a mobile application compatible with both Android and Apple devices, and also works with Service Genius, an online application. Furthermore, it provides a customer portal where clients can manage their upcoming appointments, pay invoices, and access additional services, ensuring a comprehensive solution for business management. Ultimately, Scheduling Manager Gemini is designed to streamline operations and deliver exceptional service to clients across various sectors.

Media

Media

Integrations Supported

MYOB AccountRight
Microsoft Outlook
QuickBooks Enterprise
QuickBooks Online
Sage 100 Contractor
Xero

Integrations Supported

MYOB AccountRight
Microsoft Outlook
QuickBooks Enterprise
QuickBooks Online
Sage 100 Contractor
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$795.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cloud TwentyOne

Date Founded

2013

Company Location

United States

Company Website

www.servicesuite360.com

Company Facts

Organization Name

Thoughtful Systems

Date Founded

2000

Company Location

United States

Company Website

thoughtfulsystems.com

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Landscape Management

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Payroll Management
Plant Database
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Janitorial

Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Inventory Management
Mobile Access
Payroll Management
Quality Control
Surveys & Feedback
Time Tracking
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Waste Management

Billing & Invoicing
Customer Accounts
Customer Database
Equipment Tracking
Inventory Management
Routing
Scheduling
Waste Disposal
Work Order Management

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