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What is ServiceBench?

Transform your business operations with leading field service management software. ServiceBench provides crucial tools to unify your entire network, optimize workflows, and enhance overall efficiency. This powerful platform is tailored to manage diverse repair processes, allowing for the effective coordination of technicians, clients, ongoing projects, parts sourcing, claims handling, and invoicing. Many prominent corporations are currently leveraging this system to improve their operations significantly. It serves as an exceptional solution for managing the complete customer journey. By harnessing modern technology, you can guarantee that your customers experience a smooth and hassle-free service interaction. From the initial job scheduling to its finalization, all stakeholders are kept updated on the current status of the repair. The software presents extensive enterprise capabilities that offer both historical data and real-time insights for each service event. This strategy not only improves first call resolution rates but also elevates customer satisfaction, leading to increased productivity and profitability. Furthermore, the system facilitates the efficient organization of follow-up on-site visits, further improving service quality. Embracing such innovative solutions can position your business at the forefront of the industry.

What is Service Pro?

Transform your customer service experience with Arantico's top-tier software solution, Arantico Service Pro, which specializes in the efficient management of mobile workforces and job scheduling. This dispatching tool excels in coordinating routine maintenance tasks and responding to urgent requests and one-off jobs promptly from the office. Field personnel receive their assignments directly on their smartphones or tablets, adhering to an organized workflow that ensures they can collect all essential information while on-site. The software boasts a range of features, including the ability to gather timesheet data, complete checklists, manage assets, and capture images and signatures, as well as log details about the parts used or needed for each job. With its comprehensive capabilities, this job scheduling software equips engineers with a user-friendly application that simplifies parts management, enabling them to easily keep track of both consumed and needed items. By optimizing these workflows, organizations can greatly enhance their efficiency and elevate customer satisfaction levels, ultimately leading to a more effective service delivery. As a result, businesses can expect a noticeable improvement in overall operational effectiveness and client relationships.

Media

Media

Integrations Supported

NetSuite
QuickBooks Online
Rossware
ServiceWorks

Integrations Supported

NetSuite
QuickBooks Online
Rossware
ServiceWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Asurion Services

Company Website

www.asurion.com/servicebench/

Company Facts

Organization Name

Arantico

Company Website

arantico.com/arantico-job-scheduling-real-time-field-service-management-software/job-scheduling-and-field-service-application/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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