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What is ServiceDemand?

Achieve unmatched effectiveness through personalized dashboards that facilitate your journey towards success. ServiceDemand brings together your team, clients, and ongoing tasks in a cohesive manner. This web-enabled, cloud-based solution empowers you to manage and monitor all your projects from one centralized location. With its array of features designed to enhance productivity and increase profitability, users can efficiently handle aspects ranging from communication to commerce, as well as delivery and performance evaluation. Leveraging established analytics allows you to improve service provision and optimize logistics while reducing inconsistencies. The platform is crafted to ensure you meet or exceed client service level agreements while automating parts and services, complete with integrated reporting that keeps essential resources within reach. Regular upkeep and repairs are vital for extending the life of your assets and addressing the primary challenge to productivity: downtime. You can effortlessly document service histories using barcode scanning on mobile devices, while advanced job planning enables you to take automation and procurement processes to new heights. By embracing ServiceDemand, you step into the future of project management and unlock the comprehensive potential of your operations, paving the way for sustainable growth and innovation. With this powerful tool at your disposal, you can take your business to levels previously thought unattainable.

What is Infor Case Management?

Leverage Infor® Case Management to efficiently submit, monitor, and resolve HR-related inquiries through an intuitive self-service software designed for enhanced HR service delivery. Seamlessly integrated with the Infor Global HR system, this solution empowers employees, managers, and HR staff to create and manage cases, addressing most frequent questions directly on the platform. Take advantage of a multi-tiered approach to HR service delivery while utilizing sophisticated HR case management tools. Gain access to personalized, searchable, and organized HR information to improve user experience significantly. Offer tailored support to each employee and collect valuable feedback after case closure to further improve your processes. Additionally, ensure that cases are efficiently routed to the appropriate resources, maximizing resolution effectiveness and support quality. This comprehensive approach not only streamlines HR operations but also fosters a more responsive and employee-focused environment.

Media

Media

Integrations Supported

VuSpex

Integrations Supported

VuSpex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Demand

Date Founded

2018

Company Location

United States

Company Website

servicedemand.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/people/hcm/case-management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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