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What is ServiceEcho?

ServiceEcho is designed to integrate effortlessly into all areas of your organization, improving document handling, boosting overall transparency, and guaranteeing that crucial information is readily available when required. The intuitive drag-and-drop scheduling feature facilitates more effective oversight of service teams while offering a detailed perspective on both weekly and monthly responsibilities. With the Team Check-in option, payroll and billing tasks are streamlined, allowing for straightforward monitoring of labor hours, travel durations, and break intervals for each service request. Furthermore, the platform refines travel paths to reduce time spent on the road between job sites. Available on mobile devices for field teams, it provides immediate access to essential job and customer details, enabling your teams to be fully prepared for outstanding service delivery. Coupled with in-depth performance analytics, you can make well-informed, data-driven choices without the hassle of manual data entry and calculations. Ultimately, ServiceEcho not only boosts operational efficiency but also fosters a more agile and effective service team, paving the way for enhanced customer satisfaction and loyalty. This comprehensive solution is designed to adapt as your organization grows, ensuring that it continues to meet the evolving needs of your service operations.

What is MiServices?

MiServices, an integral part of MiCustomer, empowers dispatchers to effectively create, organize, and allocate work orders to the closest technician by leveraging GPS technology, and it is accessible on any device such as iOS, Android, or Windows. By providing continuous access and visibility at all hours, the system greatly enhances mobility for users. It simplifies the process of scheduling work based on technician availability, allowing for seamless coordination. Additionally, it facilitates uninterrupted communication between dispatchers and technicians, ensuring that everyone remains informed. By eliminating the need for manual data entry through automatic real-time synchronization, the system guarantees that all information is current and precise. This innovative approach not only streamlines operations but also significantly boosts overall productivity, making it an invaluable tool for any organization. Ultimately, the integration of MiServices transforms the way teams operate, driving efficiency and effectiveness in service delivery.

Media

Media

Integrations Supported

MeterData4U

Integrations Supported

MeterData4U

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceEcho

Date Founded

2009

Company Location

Canada

Company Website

serviceecho.com/product/

Company Facts

Organization Name

Avertra

Date Founded

2007

Company Location

United States

Company Website

www.avertra.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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