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features
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What is ServiceGuru?

The ServiceGuru Kiosk is designed to capture customer feedback right at the moment they engage with your service. This streamlined approach allows you to obtain important and actionable insights regarding your staff's performance. You can assess various aspects affecting your business, whether they are positive, neutral, or negative. By leveraging this tool, you can gain valuable feedback about your customers' experiences effortlessly. Setting it up is a breeze, and you can start seeing results almost immediately since we handle all the setup tasks! Additionally, customers have the option to subscribe to exclusive offers and marketing initiatives. This tool helps you identify your top performers while also highlighting areas where additional training may be required. It also features multi-location comparison reports for comprehensive analysis. Furthermore, all reviews remain confidential and offline until you decide to make them public, ensuring privacy and control over your feedback. With this kiosk, you can enhance your overall customer service strategy significantly.

What is InfoTouch Kiosk Software?

InfoTouch Kiosk Software provides strong safeguards for public computers, effectively thwarting unauthorized access while tracking usage and producing statistics, all while ensuring a secure and smooth delivery of a variety of information. With an array of pre-designed modules and skins, you have the flexibility to create bespoke branded kiosk software that meets your individual needs. The user-friendly configuration tool allows for easy personalization of the interface, enabling modifications like background alterations, button adjustments, and the selection of user-accessible modules. Furthermore, content can be updated not only directly at the kiosk but also remotely via a local area network or the Internet, enhancing operational efficiency. InfoTouch's user interface is based on a collection of readily accessible modules, which include web browsers, menu displays, email options, and photo galleries, making it straightforward to modify the application’s interface and settings to align with your specific preferences. This high degree of customization combined with intuitive usability guarantees that each kiosk is capable of delivering a tailored experience that resonates with its intended audience, ensuring maximum engagement and satisfaction. Ultimately, InfoTouch empowers users to create a unique environment that meets both functional and aesthetic requirements.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$77.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceGuru

Company Location

United States

Company Website

www.serviceguru.com

Company Facts

Organization Name

GagaSoft

Company Location

United Kingdom

Company Website

gaga-soft.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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