What is ServiceGuru?
The ServiceGuru Kiosk is designed to capture customer feedback right at the moment they engage with your service. This streamlined approach allows you to obtain important and actionable insights regarding your staff's performance. You can assess various aspects affecting your business, whether they are positive, neutral, or negative. By leveraging this tool, you can gain valuable feedback about your customers' experiences effortlessly. Setting it up is a breeze, and you can start seeing results almost immediately since we handle all the setup tasks! Additionally, customers have the option to subscribe to exclusive offers and marketing initiatives. This tool helps you identify your top performers while also highlighting areas where additional training may be required. It also features multi-location comparison reports for comprehensive analysis. Furthermore, all reviews remain confidential and offline until you decide to make them public, ensuring privacy and control over your feedback. With this kiosk, you can enhance your overall customer service strategy significantly.
Pricing
Price Starts At:
$99.00/month/user
Price Overview:
$249 startup then $99 per month includes iPad kiosk setup and training
Integrations
No integrations listed.
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Screenshots and Video
Company Facts
Company Name:
ServiceGuru
Company Location:
United States
Company Website:
www.serviceguru.com
Product Details
Deployment
iPhone
iPad
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
ServiceGuru Categories and Features
Kiosk Software
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Customer Satisfaction Software
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management