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What is ServiceMobility?

ServicePower’s Mobile Workforce Solution provides field technicians with quick access to vital tools, processes, and information, ensuring that they can effectively accomplish service tasks on their first attempt. This increased transparency and consistency foster customer trust in the capabilities of your technicians, which in turn enhances customer satisfaction and strengthens your brand reputation. Furthermore, ServicePower's Mobile Workforce Solution, referred to as ServiceMobility, is engineered to reduce operational costs, improve customer experiences, and increase the lifetime value of each client. Explore the transformative potential of ServiceMobility for your modern field service organization by requesting a customized demonstration. As a leading player in field-service management software, ServicePower is committed to delivering exceptional customer experiences while realizing significant operational efficiencies. With a distinguished clientele that includes industry leaders such as GE Appliances, LG, Electrolux, and Siemens, ServicePower uniquely offers the only SaaS platform specifically designed to optimize and enhance the efficiency of service management processes for businesses. By utilizing this cutting-edge solution, companies can anticipate substantial advancements in their service delivery and overall operational performance, thereby setting themselves apart from the competition. Ultimately, ServiceMobility not only enhances service quality but also empowers organizations to achieve their strategic objectives more effectively.

What is FieldServicely?

Optimize your field service operations with FieldServicely, an exceptional software solution crafted for the proficient management of technicians and contractors while tracking their GPS locations and performance indicators. Seamlessly create job assignments and select your clients, with the added capability to designate specific job sites and arrange shifts for your personnel. After completing tasks, team members can easily submit evidence of their work, allowing managers to review and verify the associated images and audio files prior to job approval. FieldServicely stands out among field service solutions by providing an all-encompassing real-time overview of employee locations, enabling you to accurately track your field technicians directly from the dashboard. Moreover, field service technicians can document notes related to job-specific information, promoting enhanced communication since managers can address these entries promptly. You also have the ability to generate and manage work orders, which include details on billing, budgeting, and task assignments for each order. Our field management software guarantees that technicians receive instant notifications when new jobs are assigned, fostering a culture of efficiency and quick response in your organization. This comprehensive approach not only boosts productivity but also significantly elevates customer satisfaction levels, ensuring a more effective service delivery. In an ever-evolving field service landscape, leveraging such technology positions your business for sustained success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServicePower

Date Founded

1996

Company Location

United States

Company Website

www.servicepower.com/products/mobile-technician-enablement

Company Facts

Organization Name

FieldServicely

Company Location

United States

Company Website

www.fieldservicely.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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