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What is ServiceMonster?

We take care of everything from job scheduling and managing work orders to customer invoicing and automated marketing communications, making sure all of your requirements are fulfilled. Effortlessly, you can arrange jobs, take notes, create invoices, handle payments, and monitor your technicians along with their routes. Our main goal is to streamline business management. By focusing on client retention, ServiceMonster's automated marketing tools help keep your services at the forefront of your customers' minds. Our mobile application allows you to control your entire operation via a smartphone or tablet, which removes the reliance on paper and minimizes clutter. Whether you are an independent operator or oversee a larger team, ServiceMonster provides the ease and oversight essential for effective technician and scheduling management. It walks you through every step of a job, from initial setup to final execution, enabling you to gather customer signatures and process payments directly from your device, giving you instant access to your business data. Our thorough reporting and KPI dashboards offer you continuous insights into your business’s performance, ensuring you are always equipped with the knowledge needed to make informed decisions. With ServiceMonster, boosting productivity and efficiency is merely a tap away, allowing you to focus more on growth and less on administration. This way, you can dedicate your time to what truly matters: delivering exceptional service to your clients.

What is FieldOPS?

Mobilogic FieldOPS is designed to support both residential and commercial service industries such as HVAC, plumbing, electrical, door services, and others by streamlining operations, cutting costs, and enhancing efficiency through the elimination of redundant data entry and paperwork, improved scheduling and dispatch processes, and effective tracking of parts and inventory. The platform offers a range of optional modules tailored to match your business needs, including a comprehensive accounting suite that handles accounts receivable and payable, capable of either functioning internally or integrating with well-known accounting partners such as QuickBooks and GP Dynamics. Additionally, it features a powerful customer management system, service agreements for preventive maintenance, flat rate pricing, job cost management tools, GPS navigation paired with simplified dispatch and scheduling capabilities, and FieldDesk software to ensure seamless communication between the office and field teams. Moreover, the flexibility of FieldOPS allows businesses to adapt the software to their specific operational workflows, making it a versatile choice for service providers looking to optimize their performance.

Media

Media

Integrations Supported

FittleBug
Hatch
Microsoft Dynamics GP
NiceJob
QuickBooks Online
Quickwork
SurveySquare
pulseM

Integrations Supported

FittleBug
Hatch
Microsoft Dynamics GP
NiceJob
QuickBooks Online
Quickwork
SurveySquare
pulseM

API Availability

Has API

API Availability

Has API

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Principal Focus

Date Founded

2003

Company Location

United States

Company Website

www.servicemonster.net

Company Facts

Organization Name

Mobilogic

Date Founded

1994

Company Location

United States

Company Website

www.mobilogic.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Contract Management
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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