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What is ServiceNow AI Agents?

ServiceNow has developed AI Agents that are autonomous systems embedded within the Now Platform, designed to handle repetitive tasks that were traditionally performed by human employees. These agents interact with their environment to collect data, make decisions, and execute tasks, which enhances efficiency as they learn and adapt over time. By leveraging advanced large language models alongside a robust reasoning engine, they acquire a deep understanding of various business scenarios, promoting continuous improvement in their capabilities. Operating seamlessly across multiple workflows and data systems, AI Agents facilitate complete automation, which boosts team productivity by managing workflows, integrations, and actions within the organization. Organizations can choose to utilize existing AI agents or tailor-make their own according to specific needs, all while functioning effectively on the Now Platform. This integration not only optimizes operational processes but also allows employees to focus on more strategic projects by alleviating them from routine tasks, fostering a culture of innovation and growth within the company. Consequently, the adoption of AI Agents signifies a crucial advancement towards enhancing overall workplace efficiency and effectiveness. With their potential to reshape how teams operate, these agents are set to redefine productivity standards in various industries.

What is Koog?

Koog is a framework built on Kotlin that aims to facilitate the creation and execution of AI agents, ranging from simple ones that process single inputs to complex workflow agents that employ specific strategies and configurations. With its architecture entirely crafted in Kotlin, it seamlessly integrates the Model Control Protocol (MCP) to enhance model management. The framework also incorporates vector embeddings to enable effective semantic searches and provides a flexible system for developing and refining tools capable of interacting with outside systems and APIs. Ready-made components address common challenges faced in AI engineering, while advanced history compression techniques help minimize token usage and preserve context. Furthermore, a powerful streaming API allows for real-time response handling and multiple tool activations concurrently. Agents are equipped with persistent memory, which permits them to store knowledge across various sessions and among different agents, while comprehensive tracing capabilities improve debugging and monitoring, giving developers valuable insights for optimization. The diverse functionalities of Koog make it an all-encompassing solution for developers eager to leverage AI's potential in their projects, ultimately leading to more innovative and effective applications. Through its unique blend of features, Koog stands out as a vital resource in the ever-evolving landscape of AI development.

Media

Media

Integrations Supported

3CLogic
Apache Groovy
Gradle
Kotlin
Maven
Model Context Protocol (MCP)
ServiceNow

Integrations Supported

3CLogic
Apache Groovy
Gradle
Kotlin
Maven
Model Context Protocol (MCP)
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/ai-agents.html

Company Facts

Organization Name

JetBrains

Date Founded

2000

Company Location

United States

Company Website

docs.koog.ai/

Categories and Features

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