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What is ServiceNow Cloud Observability?

ServiceNow Cloud Observability offers immediate insights and oversight of cloud infrastructures, applications, and services. This platform empowers organizations to pinpoint and address performance issues by consolidating data from various cloud environments into one unified dashboard. With its sophisticated analytics and alerting capabilities, ServiceNow Cloud Observability enables IT and DevOps teams to recognize anomalies, resolve problems, and maintain peak performance levels. Additionally, the platform incorporates AI-driven insights and automation, equipping teams to react swiftly to incidents. By enhancing operational efficiency, it guarantees a smooth user experience across diverse cloud environments, ultimately helping businesses achieve their technological goals.

What is Opsian?

Performance diagnostics for applications, systems, and the JVM are offered to both development and operations teams, supported by the knowledge of performance experts. These detailed reports empower teams to accurately identify the root causes of performance issues. Techniques such as CPU profiling are employed to locate inefficient code segments, while wallclock profiling reveals problems associated with Garbage Collection delays or memory usage. Moreover, allocation profiling helps pinpoint methods that exhibit excessive memory allocation behavior. JVM diagnostics are specifically aimed at identifying challenges related to Garbage Collection, including prolonged pause times and frequent collection cycles. A set of pre-configured health checks and dashboards is available to highlight common JVM performance concerns regarding Garbage Collection and resource management. These health checks can be tailored to send alerts to your teams, enabling them to address potential issues proactively before they worsen. In addition, intuitive, browser-based real-time dashboards can be effortlessly shared among team members, promoting collaboration and prompt action on performance issues. Ultimately, this strategy not only simplifies the diagnostic process but also significantly improves the proactive oversight of system performance, ensuring that teams are always equipped to handle emerging challenges efficiently. This collaborative approach lays the groundwork for continuous improvement and optimization in performance management.

Media

Media

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty

API Availability

Has API

API Availability

Has API

Pricing Information

$275 per month
Free Trial Offered?
Free Version

Pricing Information

$159.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/observability.html

Company Facts

Organization Name

Opsian

Company Location

United Kingdom

Company Website

www.opsian.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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