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What is ServiceNow Field Service Management?

Combine field service processes with different teams and mobile technology to promptly tackle and prevent issues, always prioritizing the safety of both clients and employees. Boost customer satisfaction through proficient management, ensuring that every task is executed correctly on the first attempt. Address client concerns during the first visit by automatically assigning the most qualified personnel for each job, while providing them with essential information through customer service integration. The flexible features of Field Service Management integrate crucial applications into customizable packages that adapt as your business grows. Break down operational silos, automate workflows, and streamline processes to lower expenses and increase revenue, relieving both customers and staff of unnecessary burdens. Furthermore, enhance dispatch deflection rates and promote teamwork between field service and customer support, connecting these areas to the wider organization for a cohesive operational flow. This strategy not only improves overall efficiency but also cultivates a culture of ongoing advancement across the entire business environment, leading to greater adaptability to future challenges. By embracing these practices, organizations can ensure they remain competitive and responsive in an ever-evolving market.

What is ConSol Mobile?

By utilizing real-time updates from the field, you can enhance the speed and quality of service provided to your clients. Our construction project mobile application offers a centralized field service management system that boosts compliance and team efficiency, enabling you to work smart rather than hard. Specifically tailored for contractors, subcontractors, and field personnel, our app simplifies project management from any location. The new features of ConSol Mobile foster better communication among construction teams and supervisors, making it an essential tool for workers on-site. This lightweight version of our primary software caters directly to the needs of construction personnel, ensuring they have the best resources available. Additionally, streamline your work order management by efficiently reviewing and approving cost submissions and invoices directly from the field, thus facilitating a smoother workflow. With these advancements, construction projects can achieve higher productivity and improved outcomes.

Media

Media

Integrations Supported

3CLogic
COZYROC SSIS+ Suite
RadiantOne

Integrations Supported

3CLogic
COZYROC SSIS+ Suite
RadiantOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/field-service-management.html

Company Facts

Organization Name

Yarris

Date Founded

2000

Company Location

Australia

Company Website

consolsoftware.com/consol-mobile/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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