Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • The Asset Guardian EAM (TAG) Reviews & Ratings
    21 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    657 Ratings
    Company Website
  • TenForce Reviews & Ratings
    7 Ratings
    Company Website
  • Cynet All-in-One Cybersecurity Platform Reviews & Ratings
    374 Ratings
    Company Website
  • Maitre'D POS Reviews & Ratings
    45 Ratings
    Company Website
  • Epicor Connected Process Control Reviews & Ratings
    3 Ratings
    Company Website
  • D&B Risk Analytics Reviews & Ratings
    58 Ratings
    Company Website
  • RunMyJobs by Redwood Reviews & Ratings
    238 Ratings
    Company Website
  • Statseeker Reviews & Ratings
    33 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    99 Ratings
    Company Website

What is ServiceNow Problem Management?

ServiceNow® Problem Management simplifies the restoration of services, often allowing organizations to prevent future problems entirely. By implementing a structured workflow that pinpoints root causes and addresses issues, ServiceNow helps organizations eliminate recurring incidents and mitigate the impact of unexpected disruptions. Automated workflows enable problem managers to efficiently record both solutions and workarounds, allowing IT teams to focus on their core responsibilities and improve overall productivity. With a consolidated view of incidents and associated changes, IT professionals can respond more swiftly and resolve issues effectively. Speed up the resolution process, minimize interruptions, and reduce negative consequences by sharing solutions and workarounds promptly. Additionally, the platform allows users to identify and address potential failure points while evaluating the implications of various issues all in one place. By providing IT teams with the necessary tools to resolve problems at their source, the chances of experiencing future disruptions due to repeated incidents are greatly reduced. Moreover, keeping service subscribers informed fosters transparency and encourages better collaboration among teams. This enhanced level of communication ultimately leads to a more cohesive and efficient organization, significantly improving the quality of service delivered. Ultimately, the comprehensive approach of ServiceNow empowers organizations to adopt a proactive stance towards managing IT challenges.

What is ServiceNow Cloud Observability?

ServiceNow Cloud Observability offers immediate insights and oversight of cloud infrastructures, applications, and services. This platform empowers organizations to pinpoint and address performance issues by consolidating data from various cloud environments into one unified dashboard. With its sophisticated analytics and alerting capabilities, ServiceNow Cloud Observability enables IT and DevOps teams to recognize anomalies, resolve problems, and maintain peak performance levels. Additionally, the platform incorporates AI-driven insights and automation, equipping teams to react swiftly to incidents. By enhancing operational efficiency, it guarantees a smooth user experience across diverse cloud environments, ultimately helping businesses achieve their technological goals.

Media

Media

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty
openITCOCKPIT

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty
openITCOCKPIT

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$275 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/problem-management.html

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/observability.html

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Popular Alternatives

Popular Alternatives

Shift Left Reviews & Ratings

Shift Left

Recast Software
TelemetryHub Reviews & Ratings

TelemetryHub

TelemetryHub by Scout APM