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What is ServiceNow Process Mining?

Improve organizational effectiveness by refining business workflows using sophisticated in-platform process mining methods. This approach uncovers significant trends and patterns that illuminate the root causes of challenges, fostering a clearer understanding of their emergence. Assess and track team performance throughout the organization to enhance overall workgroup results. Streamline operations by pinpointing and removing unnecessary tasks and bottlenecks that impede efficiency. Attain service excellence with an intuitive visual interface that monitors real-time process performance, making it straightforward to identify areas that require improvement. Quickly expose hidden inefficiencies with a single click through detailed process data, while visual workflow representations assist in promptly addressing bottlenecks. Boost process optimization using AI-driven insights that reveal unfavorable patterns in workflows. Furthermore, strengthen compliance with regulations by actively identifying deviations and anomalies within processes, ensuring seamless operations throughout the organization. By adopting this comprehensive strategy, businesses can cultivate a more agile, responsive environment that adapts swiftly to change. In this dynamic landscape, continual improvement becomes a hallmark of success, driving organizations towards greater innovation and resilience.

What is Celonis?

Celonis revolutionizes business processes, turning them into remarkable experiences. Discover the actual functioning of your processes to gain insight into the fundamental reasons for any inefficiencies or deviations. Leveraging your digital footprint is essential for this analysis. With the aid of AI-driven tools, you can enhance your processes significantly. Every team member has the capability to alleviate process hurdles by utilizing smart recommendations. It's crucial to monitor the progress of process enhancements over time. By measuring, celebrating, and tracking the impact of process transformation on the business, companies can achieve significant improvements. With a clear objective in mind, Celonis aims to scrutinize current processes and create a more efficient tomorrow. This mission fuels our passion and defines our purpose. We are firm believers that any organization, regardless of its background or industry, can reach remarkable heights. Our process mining technology sets a new benchmark for Big Data Analytics, enabling businesses to conserve valuable resources by enhancing the clarity and effectiveness of their operations. We invite you to embark on this transformative journey with us, as we work towards a future where processes are seamlessly optimized for success.

Media

Media

Integrations Supported

AgentC
Amego
Appian Workforce Safety
Aptivio
IntegrityNext
MyEnroll360
Pipefy
Qobra
R Systems
SAP Store
Symbio

Integrations Supported

AgentC
Amego
Appian Workforce Safety
Aptivio
IntegrityNext
MyEnroll360
Pipefy
Qobra
R Systems
SAP Store
Symbio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/process-mining.html

Company Facts

Organization Name

Celonis

Date Founded

2011

Company Location

Germany

Company Website

www.celonis.com

Categories and Features

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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