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What is ServiceNow Process Mining?

Improve organizational effectiveness by refining business workflows using sophisticated in-platform process mining methods. This approach uncovers significant trends and patterns that illuminate the root causes of challenges, fostering a clearer understanding of their emergence. Assess and track team performance throughout the organization to enhance overall workgroup results. Streamline operations by pinpointing and removing unnecessary tasks and bottlenecks that impede efficiency. Attain service excellence with an intuitive visual interface that monitors real-time process performance, making it straightforward to identify areas that require improvement. Quickly expose hidden inefficiencies with a single click through detailed process data, while visual workflow representations assist in promptly addressing bottlenecks. Boost process optimization using AI-driven insights that reveal unfavorable patterns in workflows. Furthermore, strengthen compliance with regulations by actively identifying deviations and anomalies within processes, ensuring seamless operations throughout the organization. By adopting this comprehensive strategy, businesses can cultivate a more agile, responsive environment that adapts swiftly to change. In this dynamic landscape, continual improvement becomes a hallmark of success, driving organizations towards greater innovation and resilience.

What is LANA Process Mining?

Discover the capabilities of a top-tier Process Mining tool designed specifically for your operational workflows. LANA offers a clear visualization of processes as they truly are, revealing insights that may have previously gone unnoticed. The tool's automated comparison between desired and actual process states effectively pinpoints significant differences in execution. Utilizing advanced Machine Learning techniques, LANA not only detects deviations but also uncovers their root causes. With relevant data presented in an easily digestible format and customizable dashboards, you can ensure thorough oversight of your operations. In just seconds, LANA Process Mining generates a detailed process model based on your data, showcasing how different process variants are executed in real-world scenarios. Its intuitive interface also highlights essential metrics, including bottlenecks, lengthy processing times, and extended idle periods. You can either upload your existing target model or allow LANA to create a new one, and the tool proficiently identifies all visible process inconsistencies. By grasping these insights, organizations can effectively optimize their workflows and boost overall productivity, paving the way for continuous improvement. Ultimately, LANA serves as a critical asset for businesses aiming to streamline their operations and achieve greater success.

Media

Media

Integrations Supported

ADONIS BPM Suite
Apogee StoreFront
MyEnroll360
Simplifier
iGrafx Process360 Live

Integrations Supported

ADONIS BPM Suite
Apogee StoreFront
MyEnroll360
Simplifier
iGrafx Process360 Live

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/process-mining.html

Company Facts

Organization Name

LANA

Date Founded

2016

Company Location

Germany

Company Website

lanalabs.com/en/lana-process-mining/

Categories and Features

Categories and Features

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