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What is ServiceNow Process Mining?

Improve organizational effectiveness by refining business workflows using sophisticated in-platform process mining methods. This approach uncovers significant trends and patterns that illuminate the root causes of challenges, fostering a clearer understanding of their emergence. Assess and track team performance throughout the organization to enhance overall workgroup results. Streamline operations by pinpointing and removing unnecessary tasks and bottlenecks that impede efficiency. Attain service excellence with an intuitive visual interface that monitors real-time process performance, making it straightforward to identify areas that require improvement. Quickly expose hidden inefficiencies with a single click through detailed process data, while visual workflow representations assist in promptly addressing bottlenecks. Boost process optimization using AI-driven insights that reveal unfavorable patterns in workflows. Furthermore, strengthen compliance with regulations by actively identifying deviations and anomalies within processes, ensuring seamless operations throughout the organization. By adopting this comprehensive strategy, businesses can cultivate a more agile, responsive environment that adapts swiftly to change. In this dynamic landscape, continual improvement becomes a hallmark of success, driving organizations towards greater innovation and resilience.

What is Paxray?

Paxray stands out as a hybrid platform that seamlessly merges process and task mining capabilities, eliminating the integration complexities typically associated with traditional process mining tools, while offering deployment options either on-premises or in a private cloud, thus addressing security concerns related to sensitive information. This solution ensures that all data is evaluated and managed directly on-site, promoting enhanced security measures. Moreover, it includes features like automated workflow and RPA documentation, time factoring, and case ID tracking, allowing for streamlined operations and improved efficiency in organizational processes.

Media

Media

Integrations Supported

MyEnroll360

Integrations Supported

MyEnroll360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10,000
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/process-mining.html

Company Facts

Organization Name

Paxray

Date Founded

2021

Company Location

Germany

Company Website

www.paxray.com

Categories and Features

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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