Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • BlueFolder Reviews & Ratings
    114 Ratings
    Company Website
  • LLumin Reviews & Ratings
    42 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    20 Ratings
    Company Website
  • Skedda Reviews & Ratings
    484 Ratings
    Company Website
  • ALICE Receptionist Reviews & Ratings
    49 Ratings
    Company Website
  • Clearooms Reviews & Ratings
    221 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    95 Ratings
    Company Website
  • The Receptionist for iPad Reviews & Ratings
    734 Ratings
    Company Website
  • Maintenance Care Reviews & Ratings
    246 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    340 Ratings
    Company Website

What is ServiceONE?

ServiceONE is recognized as the most all-encompassing business management software, specifically designed to meet the six critical business areas highlighted by Gartner as vital for a successful Enterprise Service Management (ESM) solution. Its Enterprise Service Manager feature seamlessly integrates IT Service Management (ITSM) principles throughout the organization, allowing for the development of customized workflows and the automation of numerous processes. By employing the ServiceONE ESM platform, organizations can dramatically reduce expenses, improve customer service, and increase productivity through more effective resource management. This software promotes synergy across all departments, guaranteeing that services, assets, and facilities are managed effectively and intelligently. As businesses transition to digital and automated workflows, they can anticipate significant enhancements in their overall performance. By harnessing real-time data, companies are equipped to make strategic, informed decisions that strengthen their internal controls. Additionally, heightened user satisfaction is achieved thanks to improved responsiveness and streamlined business processes, resulting in a more efficient operational framework. Ultimately, ServiceONE not only elevates business operations but also strategically positions organizations for future growth and ongoing success, ensuring that they remain competitive in an ever-evolving market. This commitment to innovation and efficiency is what sets ServiceONE apart from its competitors.

What is CRS?

At Multi-Unit Operator Solutions, we prioritize the optimal condition of your facilities, enabling you to concentrate on customer satisfaction. Our all-encompassing Facilities Management service includes 24/7 Help Desk Support for equipment and facility repair requests. With our Vendor Management offerings, we simplify invoice processing and contractor searches, resulting in considerably faster service response times. Our Work Order Management system features a self-dispatching platform customized for your internal maintenance crew. We also focus on Preventative Maintenance by centralizing all scheduled maintenance contracts and activities, including hydrojetting, hood cleaning, OSHA reminders, and oversight of trash removal contracts. Through our Capital Asset Management strategy, you can closely track the lifecycle costs of your equipment, giving you the insights needed to make informed choices about repairs versus replacements. Additionally, our Invoice Manager streamlines the transition to a paperless format for all repair and maintenance invoices. Once bills are digitized, they undergo a thorough verification process that includes over 20 automated checks and human reviews to guarantee accuracy. By connecting our system with your accounting software, you can save valuable time and reduce the potential for errors, ultimately boosting your operational efficiency. This extensive array of services is crafted to transform your facility management experience, elevating it from the mundane to something truly remarkable. Furthermore, our dedicated team is always ready to assist you in maximizing the benefits of these solutions.

Media

Media

Integrations Supported

NorthStar Navigator

Integrations Supported

NorthStar Navigator

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SII Concatel

Date Founded

1998

Company Location

Spain

Company Website

www.serviceone.es/en

Company Facts

Organization Name

Chain Restaurant Solutions

Date Founded

1935

Company Location

United States

Company Website

www.chainrs.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Popular Alternatives

TeamDynamix ESM Reviews & Ratings

TeamDynamix ESM

TeamDynamix

Popular Alternatives

MainBoss CMMS Reviews & Ratings

MainBoss CMMS

Thinkage
Officetrax Reviews & Ratings

Officetrax

Core 7 Technologies
Serraview Reviews & Ratings

Serraview

Eptura
Transcendent Reviews & Ratings

Transcendent

Mintek Mobile Data Solutions