Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • BlueFolder Reviews & Ratings
    120 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website
  • Skedda Reviews & Ratings
    525 Ratings
    Company Website
  • MaintainX Reviews & Ratings
    2,175 Ratings
    Company Website
  • 6Storage Reviews & Ratings
    100 Ratings
    Company Website
  • eMaint CMMS Reviews & Ratings
    689 Ratings
    Company Website
  • Clearooms Reviews & Ratings
    246 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    128 Ratings
    Company Website
  • The Receptionist for iPad Reviews & Ratings
    763 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    446 Ratings
    Company Website

What is ServiceONE?

ServiceONE is recognized as the most all-encompassing business management software, specifically designed to meet the six critical business areas highlighted by Gartner as vital for a successful Enterprise Service Management (ESM) solution. Its Enterprise Service Manager feature seamlessly integrates IT Service Management (ITSM) principles throughout the organization, allowing for the development of customized workflows and the automation of numerous processes. By employing the ServiceONE ESM platform, organizations can dramatically reduce expenses, improve customer service, and increase productivity through more effective resource management. This software promotes synergy across all departments, guaranteeing that services, assets, and facilities are managed effectively and intelligently. As businesses transition to digital and automated workflows, they can anticipate significant enhancements in their overall performance. By harnessing real-time data, companies are equipped to make strategic, informed decisions that strengthen their internal controls. Additionally, heightened user satisfaction is achieved thanks to improved responsiveness and streamlined business processes, resulting in a more efficient operational framework. Ultimately, ServiceONE not only elevates business operations but also strategically positions organizations for future growth and ongoing success, ensuring that they remain competitive in an ever-evolving market. This commitment to innovation and efficiency is what sets ServiceONE apart from its competitors.

What is ISILOG GROUP?

Leverage our vast knowledge and extensive business resources to optimize your time and boost productivity. We oversee all aspects of your company's assets and business activities with ease. Enjoy the benefits of automated management for your business processes without any need for coding, making implementation simple and straightforward. The ISILOG-ISIWARE Group, a prominent player in the software publishing realm focused on IT service management, general services, and quality assurance, is backed by a skilled team of nearly 100 experts based in Nantes and Paris. With an impressive 25-year track record in the field, the Group proudly caters to more than 950 clients and serves around 83,000 users throughout France and across Europe. Holding both ISO 9001 and ISO 20000-1 certifications, ISILOG-ISIWARE is dedicated to fulfilling the quality expectations of its clients and continuously seeks to enhance customer satisfaction. Their cutting-edge IWS and NORMEA solutions are available in both SaaS and License formats, accompanied by NF Software certification, underscoring the trustworthiness and compliance of their offerings, which empower businesses to function reliably. This unwavering focus on quality and client service establishes the Group as a dependable ally in managing the challenges of contemporary business environments. As businesses continue to evolve, ISILOG-ISIWARE remains committed to providing innovative solutions that meet the changing needs of the market.

Media

Media

Integrations Supported

NorthStar Navigator

Integrations Supported

NorthStar Navigator

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SII Concatel

Date Founded

1998

Company Location

Spain

Company Website

www.serviceone.es/en

Company Facts

Organization Name

ISILOG GROUP

Date Founded

1992

Company Location

France

Company Website

www.isilog.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Popular Alternatives

Popular Alternatives

iTop Reviews & Ratings

iTop

Combodo
IST-Suite Reviews & Ratings

IST-Suite

IST Management Services
TeamDynamix ESM Reviews & Ratings

TeamDynamix ESM

TeamDynamix
TeamDynamix ESM Reviews & Ratings

TeamDynamix ESM

TeamDynamix
ServiceONE Reviews & Ratings

ServiceONE

SII Concatel