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What is ServicePal?

For companies that depend on mobile personnel for executing scheduled or on-demand field services, ServicePal serves as the perfect solution. Be it the installation or maintenance of valuable equipment or the provision of diverse commercial and residential services, ServicePal delivers an easy-to-use, flexible, and cost-effective method to manage your service activities and guarantee their successful completion. Designed to accommodate a broad spectrum of field service industries, ServicePal employs a pay-as-you-go subscription model that eliminates the necessity for long-term obligations; if you decide to discontinue your service, you will only incur charges for the current billing period. At present, our highly-rated mobile applications are available exclusively for iPad users, as we do not currently support Android devices. When you set up an account, you instantly gain access to all the features encompassed in the Premium plan without needing to provide credit card information. Our goal is to ensure your success, and our onboarding specialists are available to help you get started effortlessly, having effectively supported thousands of service professionals in their journeys. By selecting ServicePal, you are making a commitment to a platform that enhances your operational efficiency and elevates the quality of your services, thus paving the way for greater customer satisfaction and business growth. Additionally, our dedicated customer support team is always on hand to address any queries or issues that may arise as you utilize the platform.

What is SERVTRAC?

SERVTRAC is a powerful software platform specifically created to oversee field service operations for providers of commercial equipment, including distributors and manufacturers. This innovative solution offers users essential tools to boost and assess multiple facets like the efficiency of mobile workforces, levels of customer satisfaction, and the success rate of service calls. Technicians gain swift access to important resources, such as warranty checks, service records, technical manuals, and parts availability, which empowers them to provide exceptional service to clients. By optimizing these workflows, SERVTRAC not only enhances operational performance but also fosters greater customer interaction and loyalty. Ultimately, this software stands as a vital asset for companies aiming to elevate their service delivery standards.

Media

Media

Integrations Supported

Integrations Supported

RoboDK

API Availability

API Availability

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServicePal

Date Founded

2011

Company Location

United States

Company Website

servicepal.com

Company Facts

Organization Name

AMTECH Computer Services

Date Founded

1989

Company Location

United States

Company Website

www.amtechcs.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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