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What is ServiceSkills?

ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.

What is Airteach?

Airteach is the leading SaaS platform designed to facilitate the creation of virtual communities, with a mission to simplify online education and make it accessible for everyone. Our service provides efficient training solutions across diverse sectors through dedicated online academies, ensuring learners can acquire knowledge quickly and effectively. Featuring a user-friendly interface that is both intuitive and responsive on mobile devices, we aim to deliver an outstanding educational experience for all users. The platform allows for deep customization, enabling you to personalize colors, home pages, visuals, messages, logos, and page URLs, which helps foster a welcoming atmosphere for your customers. An added advantage is our export feature, which permits smooth integration of your training modules onto your own website, enhancing accessibility. Creating a comprehensive training course can be accomplished in just a few hours by utilizing a variety of standard formats such as videos, text/images, documents, and web-based formats like Slideshare and Prezi, alongside a selection of interactive quizzes and educational activities. Moreover, our platform encourages user engagement and interaction through discussion threads, allowing you to reply to participants in real-time or at your convenience, while effectively managing conversations as needed. This holistic approach not only enriches the learning journey but also cultivates a sense of community and connection among all users, making education a more collaborative endeavor. Ultimately, Airteach transforms the way people engage with learning in the digital realm.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Mailchimp
Microsoft Excel
Prezi
Salesforce
Sketchfab
Slack
SlideShare
Stripe
ThingLink
Twilio
Vimeo
YouTube

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Mailchimp
Microsoft Excel
Prezi
Salesforce
Sketchfab
Slack
SlideShare
Stripe
ThingLink
Twilio
Vimeo
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$2990.00/year
Free Trial Offered?
Free Version

Pricing Information

€290 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceSkills

Company Location

United States

Company Website

www.serviceskills.com

Company Facts

Organization Name

Airteach

Date Founded

2016

Company Location

France

Company Website

www.airteach.co

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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