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What is ServiceSkills?
ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.
What is EdTek LMS Services?
EdTek Services offers LMS Solutions that deliver an economical and completely supported Learning Management System tailored for small to mid-sized organizations. Through these LMS Solutions, administrators benefit from a comprehensive turnkey approach that encompasses a Technical Support Help Desk, Cloud Hosting, administrative assistance from Monday to Friday, Instructional Design Support, and an extensive array of content options. Furthermore, the LMS is equipped with a library featuring 340 Soft Skills courses, enhancing the learning experience. Additionally, the open API facilitates smooth integration with various third-party applications, making it a versatile choice for organizations looking to expand their learning capabilities. This combination of features ensures that users have access to the tools they need for effective training and development.
Integrations Supported
ATutor
Brightcove
Cisco Webex
GoTo Meeting
GoTo Webinar
Google
Google Analytics
LinkedIn Learning
Microsoft 365
Microsoft Teams
Integrations Supported
ATutor
Brightcove
Cisco Webex
GoTo Meeting
GoTo Webinar
Google
Google Analytics
LinkedIn Learning
Microsoft 365
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
$2990.00/year
Free Trial Offered?
Free Version
Pricing Information
$6000/year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceSkills
Company Location
United States
Company Website
www.serviceskills.com
Company Facts
Organization Name
EdTek Services
Date Founded
2003
Company Location
Canada
Company Website
www.edtekservices.com
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies