Ratings and Reviews 0 Ratings
Ratings and Reviews 41 Ratings
What is ServiceSkills?
ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.
What is Emtrain?
Join companies like Cisco, Degreed, Genentech, Glassdoor, Google, Instacart, NPR, Whirlpool in using our best in class compliance training.
Access direct or through partners including Workday Cloud Connect, Udemy Business, and Ninjio
Our easy-to-deploy training gives HR, L&D, People Leaders, and Compliance teams risk benchmarking and skill assessment by department.
All Emtrain courses include binge-worth workplace video, interactive scenarios, skill building techniques, reflection questions, completion certificates, and litigation-ready reports. Content is written by lawyers with decades of expertise preventing workplace harassment & motivating business compliance. Our Preventing Workplace Harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.)
100+ microlessons for continued learning OR to remediate disrespectful or non-compliant behaviors.
Help employees adapt to the real-world complexity of the 2026 workplace with online training they'll actually appreciate.
Integrations Supported
ADP Enterprise HR
BambooHR
Darwinbox
Dayforce
Docebo
Google
Microsoft Entra
NINJIO
Namely
Okta
Integrations Supported
ADP Enterprise HR
BambooHR
Darwinbox
Dayforce
Docebo
Google
Microsoft Entra
NINJIO
Namely
Okta
API Availability
Has API
API Availability
Has API
Pricing Information
$2990.00/year
Free Trial Offered?
Free Version
Pricing Information
$50/user/year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceSkills
Company Location
United States
Company Website
www.serviceskills.com
Company Facts
Organization Name
Emtrain
Date Founded
2006
Company Location
United States
Company Website
www.emtrain.com
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Categories and Features
Compliance Training
Multiple Locations / Departments
Online / Self-Paced
Anti-Bribery Training
Certification Management
Conflicts of Interest Training
Content Builder
Customer Service Standards
Customizable Branding
Diversity Training
Fair Disclosure
Federal / State Regulation Compliance
Gamification
Harassment / Discrimination Training
Industry-Specific Courses
Instructor-Led Training
Interactive Quizzes
Progress Tracking
Reporting / Analytics
Role-Specific Versions
Security / Privacy Training
Text / Email Reminders
Workplace Safety
Diversity Training
Completion Certificates
Customizable Branding
Customizable Training Courses
Interactive Quizzes
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Text / Email Reminders
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Sexual Harassment Training
Completion Certificates
Customizable Branding
Federal / State Regulation Compliance
Industry-Specific Courses
Interactive Quizzes
Multiple Locations / Departments
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Role-Specific Versions
Text / Email Reminders
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
