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What is ServiceSkills?

ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.

What is Intellek Learn?

Our targeted training programs are designed to improve skills, fill knowledge gaps, and enhance overall efficiency. In contrast to traditional simulation training, we provide an extensive range of courses that cover various soft skills, including leadership training, human resources topics, and perspectives on the rapidly changing digital landscape. By partnering with KnowBe4, we present Security Awareness training that tackles essential IT security issues such as social engineering, phishing attacks, and ransomware threats. These assessments not only measure the capabilities of your current employees but also serve as valuable tools for evaluating potential hires and facilitating the onboarding process for new staff members. Available as part of our Office eLearning package or individually, these evaluations can be tailored to meet the unique needs of your organization. This adaptability allows you to customize specific workflows and skill sets relevant to your business, ensuring a personalized approach for every application required. Furthermore, our all-encompassing training framework equips your team to adeptly manage the complexities of today’s digital landscape, ultimately fostering a culture of continuous learning and resilience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$2990.00/year
Price is for up to 20 users.

Pricing Information

$3000 per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ServiceSkills

Company Location

United States

Company Website

www.serviceskills.com

Company Facts

Organization Name

Intellek

Date Founded

1989

Company Location

United States

Company Website

intellek.io/learn/

Categories and Features

Course Authoring

Not specified

Customer Service

Not specified

Team Building

Not specified

Training

Certification Management

Categories and Features

Training

Blended Learning
Built-in LMS
Learner Portal
Simulation
Training Companies

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