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What is ServiceSkills?

ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.

What is OSHA.com?

Implementing training on sexual harassment is essential for protecting your organization from costly fines and damage to its reputation. Organizations risk incurring penalties that can surpass $1 million, in addition to hefty legal fees for defending against harassment allegations. To effectively safeguard your business and its employees, it is important to maintain well-documented human resources training alongside a clear and visible anti-sexual harassment policy. By opting for one of our Workplace Harassment Training programs, you can avert severe financial consequences. Knowledge and education serve as the foundation for addressing harassment in the workplace, steering clear of the need for legal action. The Real Deal provides a compelling and informative 44-minute video tailored for managers and employees, though supervisors must complete a two-hour state-mandated training. This training thoroughly covers all types of unlawful harassment and retaliation, offering clear insights into the roles and responsibilities of managers and supervisors, as well as detailing the employee complaint procedure. By emphasizing education, businesses not only mitigate risks but also foster a work environment that is safer and more respectful for everyone involved, ultimately enhancing overall morale and productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$2990.00/year
Free Trial Offered?
Free Version

Pricing Information

$24.99 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceSkills

Company Location

United States

Company Website

www.serviceskills.com

Company Facts

Organization Name

OSHA.com

Date Founded

1971

Company Location

United States

Company Website

www.osha.com/store/workplace-harassment-training.html

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Sexual Harassment Training

Completion Certificates
Customizable Branding
Federal / State Regulation Compliance
Industry-Specific Courses
Interactive Quizzes
Multiple Locations / Departments
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Role-Specific Versions
Text / Email Reminders

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