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What is ServiceTrac?

ServiceTrac distinguishes itself as a leading provider of innovative tools and resources designed to help healthcare organizations enhance occupancy rates by improving referral generation and minimizing employee turnover. With a substantial legacy that extends over 27 years and a remarkable history of more than 3.2 million completed surveys, they offer a diverse range of business solutions that focus on streamlining healthcare operations. Their comprehensive services include satisfaction research, marketing and customer engagement strategies, compliance monitoring, business intelligence solutions, and management of online reputations. A standout feature among their offerings is the cutting-edge reporting tool, Survey Admin, which enables users to perform thorough analyses and extract actionable insights through user-friendly filters. This intuitive visualization of data simplifies the interpretation of results, facilitating data-driven decision-making that ultimately boosts both patient care quality and stakeholder satisfaction. ServiceTrac caters to a wide variety of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that their expertise is accessible to all sectors. Their unwavering dedication to fostering continuous improvement and prioritizing client success has firmly established their standing as a reliable partner within the healthcare industry, further enhancing their reputation. As they evolve and adapt to the dynamic healthcare landscape, ServiceTrac remains committed to delivering exceptional value to their clients and the communities they serve.

What is AL Cloud Care?

We assist you in enhancing compliance, streamlining operations, and strengthening investor relations. By offering outstanding care at your Assisted Living Facility, your reputation will flourish, attracting more residents to your community. Our Revenue Boost program is designed to optimize both your occupancy levels and revenue generation effectively. Providing investors with the necessary information to assure them of their investment's security can be challenging. We are here to support you in illustrating occupancy and performance trends, delivering comprehensive PRD Reports, improving revenue capture, and ensuring adherence to budgetary constraints, all aimed at reassuring your investors. In doing so, you can create a more trustworthy and appealing environment for both current and prospective residents.

Media

Media

Integrations Supported

Eldermark

Integrations Supported

FrameworkLTC

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3.99 per bed per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServiceTrac

Date Founded

1996

Company Location

United States

Company Website

servicetrac.com

Company Facts

Organization Name

Sushoo LLC

Date Founded

2009

Company Location

United States

Company Website

al-cloudcare.com

Categories and Features

Assisted Living

Not specified

Survey

Not specified

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

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