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What is ServiceTrac?

ServiceTrac distinguishes itself as a leading provider of innovative tools and resources designed to help healthcare organizations enhance occupancy rates by improving referral generation and minimizing employee turnover. With a substantial legacy that extends over 27 years and a remarkable history of more than 3.2 million completed surveys, they offer a diverse range of business solutions that focus on streamlining healthcare operations. Their comprehensive services include satisfaction research, marketing and customer engagement strategies, compliance monitoring, business intelligence solutions, and management of online reputations. A standout feature among their offerings is the cutting-edge reporting tool, Survey Admin, which enables users to perform thorough analyses and extract actionable insights through user-friendly filters. This intuitive visualization of data simplifies the interpretation of results, facilitating data-driven decision-making that ultimately boosts both patient care quality and stakeholder satisfaction. ServiceTrac caters to a wide variety of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that their expertise is accessible to all sectors. Their unwavering dedication to fostering continuous improvement and prioritizing client success has firmly established their standing as a reliable partner within the healthcare industry, further enhancing their reputation. As they evolve and adapt to the dynamic healthcare landscape, ServiceTrac remains committed to delivering exceptional value to their clients and the communities they serve.

What is FileTrac Evolve?

FileTrac has established itself as the premier claims management software available today, and FileTrac Evolve takes this success to the next level. As a vital component of the Evolve Suite, this advanced version transforms the claims management experience into a streamlined process. FileTrac Evolve is a top-tier web-based claims management solution tailored for independent adjusters, third-party administrators, managing general agents, and insurance firms. The software features an efficient diary system equipped with reminders to enhance organization. Additionally, it seamlessly integrates with QuickBooks, Outlook, XactAnalysis, and Symbility to provide a comprehensive working environment. Among its numerous capabilities are time and expense tracking, invoicing, adjuster timesheets, and the ability to upload images and videos. Furthermore, users can access accounting reports and jot down quick notes, allowing for a fully rounded claims management tool that meets diverse needs.

Media

Media

No images available

Integrations Supported

Eldermark

Integrations Supported

Hover
Microsoft Outlook
QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrac

Date Founded

1996

Company Location

United States

Company Website

servicetrac.com

Company Facts

Organization Name

Evolution Global

Date Founded

2005

Company Location

United States

Company Website

www.evolution.global/solutions/filetrac-evolve

Categories and Features

Assisted Living

Not specified

Survey

Not specified

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Customer Management
Electronic Claims
Forms Management

Insurance

Not specified

P&C Insurance

Not specified

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