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What is ServiceTrac?

ServiceTrac distinguishes itself as a leading provider of innovative tools and resources designed to help healthcare organizations enhance occupancy rates by improving referral generation and minimizing employee turnover. With a substantial legacy that extends over 27 years and a remarkable history of more than 3.2 million completed surveys, they offer a diverse range of business solutions that focus on streamlining healthcare operations. Their comprehensive services include satisfaction research, marketing and customer engagement strategies, compliance monitoring, business intelligence solutions, and management of online reputations. A standout feature among their offerings is the cutting-edge reporting tool, Survey Admin, which enables users to perform thorough analyses and extract actionable insights through user-friendly filters. This intuitive visualization of data simplifies the interpretation of results, facilitating data-driven decision-making that ultimately boosts both patient care quality and stakeholder satisfaction. ServiceTrac caters to a wide variety of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that their expertise is accessible to all sectors. Their unwavering dedication to fostering continuous improvement and prioritizing client success has firmly established their standing as a reliable partner within the healthcare industry, further enhancing their reputation. As they evolve and adapt to the dynamic healthcare landscape, ServiceTrac remains committed to delivering exceptional value to their clients and the communities they serve.

What is OrthoTrac?

OrthoTrac is designed to support orthodontic professionals in building and maintaining a successful practice. With its automated features for managing appointments, processing billing information, and documenting patient interactions, the software simplifies everyday tasks while ensuring quick access to clinical data whenever necessary. The latest update, OrthoTrac v15.1, has significantly improved the patient flow module, offering a more user-friendly experience. This update introduced new icons and a modern color palette to enhance visibility and usability. Additionally, the software is now better suited for various screen resolutions, allowing for enlarged thumbnails that facilitate easier patient identification. The clock timers have been refined to display elapsed time in a more user-friendly manner. Improvements to the light bar have eliminated previous delays caused by continuous data refreshes, resulting in smoother operation. Moreover, the financial estimator tool can now efficiently calculate and present treatment costs, monthly payment plans, and payment timelines for potential patients and their guardians during initial meetings, significantly streamlining the onboarding process. Such a holistic approach allows orthodontists to devote more time and attention to patient care, thereby improving overall service quality and satisfaction. This ensures that the day-to-day management of their practice is not only effective but also enhances the patient experience.

Media

Media

Integrations Supported

Birdeye
Demandforce
Dentina.Ai
Doctible
Eldermark
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

Integrations Supported

Birdeye
Demandforce
Dentina.Ai
Doctible
Eldermark
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrac

Date Founded

1996

Company Location

United States

Company Website

servicetrac.com

Company Facts

Organization Name

Carestream Dental

Company Location

United States

Company Website

www.carestreamdental.com/en-us/csd-products/practice-management-software/orthotrac/

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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