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What is Servicetrac?

Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.

What is CloudApper Facilities?

CloudApper’s facility management software presents a highly customizable tool for organizations to efficiently manage their infrastructures, equipment, and maintenance processes. Through its mobile application, users gain access to real-time data concerning workspace efficiency, urgent incidents, and regulatory compliance, allowing them to remain informed regardless of their location. This comprehensive software simplifies the tasks associated with facility management and asset upkeep, making it easier for users to handle operational responsibilities. The intuitive web and mobile app empowers employees to conserve valuable time by providing immediate access to crucial facility details, operational data, and emergency procedures. With CloudApper Facilities, essential operational information is aggregated in real-time on a single platform, which enhances accessibility. Users can easily stay updated on various aspects of facility management, such as maintenance logs, building blueprints, and emergency procedures, right from their smartphones. Furthermore, the system proactively informs users by dispatching notifications about urgent issues, upcoming events, and maintenance tasks, as well as detailed emergency response protocols, thus ensuring that organizations are adequately equipped to handle any situation. This proactive feature fosters prompt and effective responses to challenges, ultimately boosting the overall resilience of operations. Additionally, the seamless integration of these capabilities ensures that teams can collaborate more effectively, further enhancing the operational workflow.

Media

Media

Integrations Supported

Sage CRM

Integrations Supported

Sage CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEAM Software

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/servicetrac/

Company Facts

Organization Name

CloudApper

Company Location

United States

Company Website

www.cloudapper.com/facility-management-software-maintenance-app-cafm-system/

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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