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Ratings and Reviews 0 Ratings
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What is Servicetrac?
Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.
What is FacilityOS?
FacilityOS is a comprehensive and modular cloud-based platform designed to streamline and automate the management of facilities, assets, and visitors by bringing together functions such as visitor check-in, contractor compliance, emergency evacuation protocols, physical access credentialing, and logistics/package tracking into one cohesive system. Used by thousands of locations across the globe, this platform claims to manage over 52 million visitors, process 16 million contractors, facilitate the safe evacuation of 1.5 million individuals, and oversee the tracking of more than a billion packages. Each module—VisitorOS for check-in management, ContractorOS for vendor compliance, EmergencyOS for evacuation and alert systems, SecurityOS for temporary access credentialing, and Logistics/Asset solutions—can operate independently or in unison to provide extensive enterprise visibility. FacilityOS prioritizes adherence to regulations, maintaining audit readiness, and ensuring security, especially in sectors that are high-risk or complex, such as manufacturing, healthcare, higher education, and government. Additionally, the platform’s adaptability and scalability render it an ideal choice for organizations of diverse sizes and requirements, making it a versatile tool in the management landscape. The ability of FacilityOS to cater to specific needs ensures that it remains a valuable asset in enhancing operational efficiency.
Integrations Supported
2Ship
ADP DataCloud
Genetec
Infor CRM
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Ping Identity
Slack
Workday HCM
Integrations Supported
2Ship
ADP DataCloud
Genetec
Infor CRM
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Ping Identity
Slack
Workday HCM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TEAM Software
Date Founded
1989
Company Location
United States
Company Website
teamsoftware.com/software/servicetrac/
Company Facts
Organization Name
FacilityOS
Date Founded
2014
Company Location
Canada
Company Website
www.facilityos.com
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List