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What is ServingIntel?

ServingIntel is a top provider of transaction management solutions tailored for senior living and family dining, designed to help you enhance guest service while boosting operating income. We stand as your trusted partner in times of change, equipping you with innovative tools and the collaborative support necessary to achieve significant results. Our commitment to your success ensures that you can confidently adapt to evolving industry demands.

What is Aline?

The Aline senior living operating system integrates all operational and resident data, delivering actionable insights that enhance performance, all through a single, comprehensive platform. Tailored specifically for senior living, the Aline suite encompasses a wide range of features including CRM, marketing automation, a contact center, leasing, billing and payments, care and medication management, quality assurance, accounting, and business intelligence tools. This system effectively links your personnel, essential operations, and existing technology solutions to facilitate a streamlined data journey that improves every workflow. Built with user-friendliness in mind, Aline ensures that your team will actively engage with it. By leveraging Aline, you can achieve greater efficiency, enhanced visibility, and improved management of various senior living environments such as assisted living, memory care, independent living, and post-acute care facilities. Performance metrics can be represented in multiple formats, ranging from executive dashboards to leaderboards and trend graphs, all allowing for quick drill-downs for more detailed analysis. Additionally, mobile applications are available for resident care, engagement, and incident reporting, making it easier for staff to manage day-to-day activities. Partnering with Aline also offers access to both on-demand and in-person training, as well as dedicated onboarding and customer success teams committed to ensuring that you maximize the benefits of the system. This support structure is designed to help your organization thrive in the competitive senior living landscape.

Media

Media

Integrations Supported

ECP
Go Icon
CrandallMenus
HotSchedules
NetSuite
QuickBooks Online
Yardi Voyager

Integrations Supported

ECP
Go Icon
AIVA
ActiveDEMAND
Caremerge
Docusign
Facebook
Further
Google
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Mailchimp
RealPage
Vitals

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServingIntel

Date Founded

1997

Company Location

United States

Company Website

www.servingintel.com

Company Facts

Organization Name

Aline Senior Living

Company Location

United States

Company Website

alineops.com/

Categories and Features

Assisted Living

Billing & Invoicing
Event / Activities Planning
Meal / Nutrition Management
Resident Info Management
Scheduling
Staff Management
Work Order Management

Healthcare

Not specified

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Medication Tracking
New Resident Assessment
Resident Info Management

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