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What is Servme?

Servme serves as a comprehensive software solution designed to elevate the dining experience for patrons while streamlining restaurant management. It includes an intuitive reservation system that accommodates both online and offline bookings, effectively reducing the likelihood of no-shows and cancellations through secure payment processing. The platform also features a guest relationship management system that enables personalized experiences, coupled with marketing automation tools for effective email and SMS campaigns. Its table management functions ensure optimal seating arrangements, and robust data reporting and analytics allow for performance tracking across multiple locations. Moreover, Servme offers interactive digital menus and efficient waitlist management to further enhance customer engagement. Built to integrate smoothly with existing systems, Servme aims to increase restaurant occupancy and boost sales, making it an essential tool for establishments of any size. By leveraging this innovative technology, restaurants can improve operational efficiency while simultaneously elevating customer satisfaction and fostering loyalty among their guests. Ultimately, adopting Servme not only transforms the way restaurants operate but also enriches the overall dining experience for every guest.

What is HostConcepts?

HostConcepts® provides an all-encompassing solution for the efficient management of restaurant tables and waitlists. This platform enables users to effectively handle their waitlists, track reservations, and improve the organization of tables and servers with ease. Keep in touch with your guests through unlimited text messaging features, ensuring they feel connected at all times. By integrating a JTECH Guest Paging system, businesses can engage with patrons based on their individual preferences. HostConcepts allows you to streamline your front-of-house operations while guaranteeing an outstanding guest experience, giving you the freedom to select features that meet your specific business needs. You can also send out reservation reminders to guests a day in advance and alert them via text when their table is ready. Furthermore, adding a TAP-AHEAD™ link to your website or mobile app simplifies the process for guests to join your waitlist whenever it suits them. This solution is not limited to restaurants; it is also suitable for pharmacies, salons, and a variety of other establishments that could benefit from automating their waitlist management, ultimately boosting efficiency across the board. By implementing HostConcepts, you will not only streamline your operations but also significantly enhance customer satisfaction in any client-focused setting. The flexibility and convenience offered by this platform make it a valuable asset for any service-driven business.

Media

Media

Integrations Supported

Bird
Brink POS
Cisco CX Cloud
Facebook
Foodics
Google Cloud Platform
Grandstream Wave
Instagram
Linga POS
MiCloud Connect
OPERA Cloud PMS
POSitouch
Painapo
Paymob
Planet Payments
QuadraNet Reservations
Revel Systems
Simphony POS
Tevalis
Yeastar Cloud PBX (legacy)

Integrations Supported

Bird
Brink POS
Cisco CX Cloud
Facebook
Foodics
Google Cloud Platform
Grandstream Wave
Instagram
Linga POS
MiCloud Connect
OPERA Cloud PMS
POSitouch
Painapo
Paymob
Planet Payments
QuadraNet Reservations
Revel Systems
Simphony POS
Tevalis
Yeastar Cloud PBX (legacy)

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Servme

Date Founded

2017

Company Location

United Arab Emirates

Company Website

www.servmeco.com

Company Facts

Organization Name

JTECH

Company Location

United States

Company Website

www.jtech.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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